Night Auditor

HHM Hospitality; New York (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

HHM Hotels is seeking a Night Auditor in New York, NY to balance revenue, settle accounts, and reset systems for the next day while performing Guest Service Agent tasks. The role includes auditing cashiers, reconciling cards, and maintaining daily reports in a dynamic hotel environment.

The candidate should have a high school diploma or equivalent with night audit or accounting experience, strong computer and Excel skills, and readiness to obtain FSD within 90 days.

Qualifications

• High School diploma or equivalent preferred.
• Experience in night audit or accounting or equivalent training required.
• Computer knowledge, Excel, and arithmetic skills required.
• FSD certification is a plus, required within 90 days of employment.

Responsibilities

• Balance accounts and conduct nightly audits.
• Maintain records of room availability and guest accounts using computers.
• Prepare and distribute daily reports; audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agent duties.
• Respond to guest inquiries and resolve complaints to improve satisfaction.
• Maintain overall guest satisfaction and safe work practices.

Skills

Excel

Arithmetic skills

Guest Service Tasks

Education

High School diploma or equivalent

Tools

BRAINS network

Job description

Overview

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk - Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.