Night Auditor

Plazahotelelpaso; New York (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading hotel is seeking a Night Auditor responsible for balancing accounts and providing guest services. This role requires attention to detail and prior audit experience, with opportunities for growth into supervisory positions. Candidates should be flexible and willing to work various shifts, including holidays and weekends.

Qualifications

• Previous night audit/accounting experience or equivalent training required.
• FSD certification required within 90 days of employment.

Responsibilities

• Balance revenue and settle accounts nightly.
• Maintain files and reset the system for operations.
• Prepare and distribute daily reports.
• Respond to guest inquiries and resolve complaints.

Skills

Bookkeeping

Customer Service

Accounting

Computer Knowledge

Excel

Education

High School Diploma or Equivalent

Job description

Opportunity: Night Auditor

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.

Your Growth Path

Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager

Your Focus

• Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
• Keep records of room availability and guests' accounts, manually or using computers.
• Prepare and distribute daily reports.
• Audit and reconcile cashiers.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Input and update financial information into the BRAINS network.
• Check guests in/out and perform Guest Service Agents tasks.
• Respond to guest inquiries and resolve complaints.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Practice safe work habits and wear protective safety equipment.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma or equivalent preferred.
• Previous night audit/accounting experience or equivalent training required.
• Computer knowledge/Excel and arithmetic skills required.
• FSD is a plus, required within 90 days of employment.

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels