Night Auditor

ZMC Hotels, LLC; Montgomery (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join ZMC Hotels, LLC as a Night Auditor where you can showcase your hospitality skills in a supportive, fun, and dynamic work environment. This role involves closing night reports, overseeing hotel operations, and ensuring guest satisfaction with exceptional customer service.

Benefits

Medical, Dental, and Vision insurance options

Paid time off and 401(k) for full-time employees

Discounts on hotels across the country

Opportunities for bonuses

$250 referral bonus

DailyPay: access to earned wages before payday

Qualifications

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision.
• Ability to work in a fast-paced environment.

Responsibilities

• Closing reports at the end of each night.
• Maintain responsibility for hotel property and guest safety.
• Working knowledge of reservations procedures.
• Checking in guests and providing excellent guest service.

Skills

Computer skills

Communication

Guest service

Multitasking

Ability to work in a fast-paced environment

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position.

Responsibilities:

• Closing reports at the end of each night
• Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty.
• Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy.
• Checking in guests, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.

Qualifications:

• Strong computer skills.
• Exceptional communication skills.
• Demonstrated excellence in guest service.
• Ability to multitask with limited supervision
• Ability to work in a fast-paced environment.

Benefits/Perks:

• Medical, Dental, and Vision insurance options
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels
• Opportunities for bonuses
• $250 referral bonus ($250 for you and $250 for a referred associate)
• DailyPay: access to your already earned wages before payday