Night Auditor

R S Hospitality LLC; Lucedale (MS); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive Salary

Team Member Hotel Discount Program

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO after 90 days

Immediate 401k eligibility

Team Member Awards and Recognition

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor Hospitality is seeking a Night Audit/Guest Service Associate to balance cash, report daily activity, and support hotel operations during night hours. You will audit cash and credit operations for food and beverage outlets, reconcile front desk postings, and transmit nightly reports to accounting.

The role requires strong cash handling, reliability, and excellent guest service skills, with opportunities to assist guests with reservations and inquiries as needed.

Qualifications

• High school education or equivalent experience.
• Six to twelve months of employment in related position or office setting with this company or other organization.
• Accounting or hospitality experience a bonus.
• Requires having excellent computer and cash handling skills, ability to stand for extended periods of time; present a sociable, outgoing, lively and guest service-oriented demeanor.
• Ability to adapt to changing guest needs.

Responsibilities

• Audit, balance and report on all food and beverage outlets’ cash and credit operations.
• Reset all registers to ensure accurate, timely information.
• Reconcile cashier’s reports with the restaurant system each night and post unresolved tickets.
• Maintain and post a daily balance of all house accounts and run preliminary reconciliations.
• Audit, balance and report on the front desk; room charges, deposits, taxes and adjustments.
• Ensure proper cash handling procedures are followed.
• Prepare and input statistics and income journal sheets for daily reports.
• Produce accurate reports and handle all cash transactions.

Skills

Cash handling

Guest service

Communication

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Competitive + Benefits

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission is to go beyond ‘hospitality’ by creating memorable experiences and lasting connections with our guests. It’s our uncompromising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun " we love what we do! We set the bar high and we are relentless in our pursuit to ‘re-define hospitality’.

Benefits package

• Competitive Salary
• Team Member Hotel Discount Program
• Uniforms Provided
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO beginning after ninety (90) days of employment
• Immediate eligibility for 401k and employer match
• Team Member Awards and Recognition programs throughout the year
• Food and Beverage Discounts
• Tuition Reimbursement

Position profile

Responsible for performing close of day scenarios for the hotel Guest Service area and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports.

ESSENTIAL RESPONSIBILTIES

• Audit, balance and report on all food and beverage outlets’ (e.g. restaurant, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc.
• And reset all registers to ensure accurate, timely information.
• Follow all specified procedures to reconcile cashier’s reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts.
• Follow all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc.
• To ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing.
• Prepare and input statistics and income journal sheets for preparation of daily reports.
• Produce accurate and timely reports and correctly handle all cash transactions.
• Balance and audit for accuracy room revenue, food and beverage revenue, cashier’s reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues.
• Balance and close all bank ticket codes, daily.
• Transmit credit card batches.
• Run night audit final after ensuring all revenues are in balance nightly.
• Complete and transmit daily management and accounting reports and supporting documents.
• Act as hotel system liaison during night hours.
• Perform all Guest Service Representative functions as required; may assists in booking room reservations; may assist in answering hotel phone calls and notifying guests of message.
• Perform any other duties as designated.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• High school education or equivalent experience.
• Six to twelve months of employment in related position or office setting with this company or other organization.
• Accounting or hospitality experience a bonus.
• Requires having excellent computer and cash handling skills, ability to stand for extended periods of time; present a sociable, outgoing, lively and guest service-oriented demeanor.
• Ability to adapt to changing guest needs.
• Working knowledge is generally learned on-the-job.
• Good judgment and ability to resolve conflicts effectively.
• Communicate information and hotel services to management, staff and guests.

PHYSICAL DEMANDS

• Ability to stand on your feet for extended periods of time
• Bending and lifting to support organization of the hotel and offices

Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.

We are a global hospitality management company who partner with internationally renowned brands to deliver the full commercial potential of our hotels. Here in the US, we operate 25 properties and have ambitious development and growth plans. Our mission to go beyond hospitality by creating memorable experiences and lasting connections with our guests. It's our uncomprising passion for outstanding service that makes us who we are. At the core of this philosophy is our people. Our culture runs on passion, enthusiasm and fun. We love what we do! We set the bar high and we are relentless in our pursuit to re-define hospitality.