Night Auditor

Priority Dispatch Corp.; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Priority Dispatch Corp. hotel is seeking a reliable Night Auditor to join our Front Office team in Louisville, KY. The role focuses on accurate overnight financial reporting and seamless guest service, including nightly audits and end-of-day procedures.

You will reconcile guest accounts, assist with reservations, and communicate essential information to the morning team while maintaining a welcoming lobby and adhering to safety standards.

Qualifications

• Experience in front desk or hospitality
• Strong numerical and basic accounting skills
• Excellent written and verbal communication

Responsibilities

• Perform nightly audit and end-of-day procedures accurately and efficiently
• Reconcile guest accounts, room charges, payments, cash, and credit card transactions
• Complete daily financial, occupancy, and operational reports
• Check guests in and out and assist with reservations and room assignments
• Respond professionally to guest requests, questions, and concerns
• Monitor the hotel overnight and follow safety and security procedures
• Communicate important guest and operational information to the morning team

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Tools

PMS software

Job description

Position SummaryAn upper-upscale downtown hotel is seeking a reliable, detail-oriented, and service-driven Night Auditor to join our Front Office team. The Night Auditor is responsible for providing exceptional overnight guest service while completing the nightly audit and ensuring accurate financial and operational reporting.ResponsibilitiesPerform nightly audit and end-of-day procedures accurately and efficiently.Reconcile guest accounts, room charges, payments, cash, and credit card transactions.Complete daily financial, occupancy, and operational reports.Check guests in and out and assist with reservations and room assignments.Respond professionally to guest requests, questions, and concerns.Handle billing questions and resolve discrepancies or escalate when necessary.Monitor the hotel overnight and follow all safety and security procedures.Review arrivals, departures, VIPs, and special requests for the following day.Maintain a clean, organized, and welcoming Front Desk and lobby.Communicate important guest and operational information to the morning team.Follow hotel policies, procedures, cash-handling standards, and service expectations.QualificationsPrevious hotel Front Desk, Night Auditor, or hospitality experience preferred.Strong attention to detail and basic accounting/math skills.Excellent customer service and communication skills.Ability to work independently with minimal supervision.Comfortable using computers and hotel property management systemsProfessional appearance and demeanor.Ability to work overnight shifts, weekends, and holidays as needed.What We’re Looking ForA dependable hospitality professional who takes pride in exceptional guest service, financial accuracy, and overnight hotel operations.If you are ready to grow your hospitality career in an upper-upscale hotel environment, we encourage you to apply.