Night Auditor

Davidson Hospitality Group; Island (KY); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Hotel discounts

401K Match

Paid Time Off

Dental & Vision Coverage

Teledoc service

Job summary

Hotel Viking in Newport, Rhode Island, is seeking a detail-oriented Night Auditor to manage overnight front desk operations. Responsibilities include check-ins/outs, night audits, guest inquiries, and securing the property while maintaining high service standards.

The role requires cash handling experience, a high school diploma, and strong communication skills. Must be able to work overnights, weekends, and holidays with excellent computer skills.

Qualifications

• Prior cash handling experience is required.
• Excellent communication and problem-solving skills.
• Read, write and speak English fluently.
• Strong attention to detail and ability to multitask.
• Ability to work independently with minimal supervision.
• Strong computer skills.
• Overnights, weekends and holidays availability.

Responsibilities

• Perform front desk duties such as guest check-ins and check-outs during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify guest accounts and resolve discrepancies.
• Assist guests with inquiries and requests during the night.
• Ensure safety and security of the hotel during overnight hours.
• Provide exceptional customer service and create a welcoming atmosphere.
• Collaborate with other departments to address guest needs.
• Maintain knowledge of hotel services and local attractions.

Education

High school diploma

Tools

POS System

Hotel PMS

Job description

Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional service, Hotel Viking has been a renowned destination for discerning travelers since 1926. As an employee, you will have the opportunity to work in a vibrant and dynamic environment where you can showcase your skills and expertise.

Overview

Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.

Summary

• Perform front desk duties such as guest check-ins and check-outs during the night shift
• Process guest payments and maintain accurate records
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
• Assist guests with inquiries, requests, and any issues that may arise during the night
• Ensure the safety and security of the hotel premises during overnight hours
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests
• Collaborate with other departments to address guest needs and ensure a seamless guest experience
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

Join our team of hospitality professionals and contribute to the success of our hotel during the night hours.

Qualifications

• Prior cash handling experience necessary
• High school diploma or equivalent required
• 1-2 years of experience as a Night Auditor or in a similar role preferred
• Strong attention to detail and ability to multitask
• Excellent communication and problem-solving skills
• Read, write and speak English fluently
• Ability to work independently with minimal supervision
• Strong computer skills
• Ability to work flexible hours including overnights, weekends, and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD 23.00 - USD 23.00 /Hr.