Night Auditor

DoubleTree by Hilton Hotel San Diego - Del Mar; Del Mar (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading hotel is seeking a Night Auditor to oversee daily auditing processes while ensuring exceptional guest service. This entry-level position requires a high school diploma, and candidates with prior hospitality experience will be preferred. You'll be responsible for balancing cash transactions and providing front desk support overnight, contributing to a seamless guest experience.

Qualifications

• HS Diploma or equivalent required.
• Previous Guest Service or Front Desk experience preferred.

Responsibilities

• Conduct audit procedures, ensuring compliance with hotel standards.
• Balance and reconcile cash receipts and transactions.
• Act as Manager on Duty during overnight hours.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or equivalent

Job description

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Description

The Night Auditor will ensure accurate allocation of all revenue to the appropriate departments, reconcile revenue across departments daily, and complete all required reports in a timely manner.

Division DoubleTree San Diego Del Mar

Description

The Night Auditor will ensure accurate allocation of all revenue to the appropriate departments, reconcile revenue across departments daily, and complete all required reports in a timely manner.

Responsibilities

• Conduct all audit procedures in accordance with hotel and company standards on a daily basis.
• Verify and confirm the status of all wake-up call requests, ensuring proper handling and follow-up.
• Balance and reconcile all cash receipts and transactions completed during the audit shift, and ensure cash deposits are made promptly.
• Prepare the front office for the upcoming shift, resetting systems and operations for the day’s business.
• Serve as a Guest Service representative and act as Manager on Duty during overnight hours, ensuring a seamless guest experience.
• Function as PBX operator during the audit shift, managing communication duties effectively.
• Participate in all front office meetings with an active and collaborative approach.
• Engage in all training and cross-training opportunities, continually enhancing skill sets.
• Proactively greet guests with a friendly and welcoming demeanor, ensuring a positive guest experience.
• Other duties as assigned by the leader
  
  

Education and Experience

• HS Diploma or equivalent
• Previous Guest Service or Front Desk hospitality experience preferred
  
  

Position Requirements

Successful completion of a background check is required prior to employment.

EOE Statement HM Alpha Hotels & Resorts is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. We are committed to providing an environment of mutual respect, the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy and gender identity), national origin, age (40 or older) disability, genetic information, family or parental status, military service, or any other status protected by the laws or regulations in the locations where we operate. HM Alpha Hotels & Resorts will not tolerate discrimination or harassment based on any of these characteristics.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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