Night Auditor

druryhotels; Coralville (IA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Mentorship and growth opportunities

401(k) retirement plan

Job summary

Drury Hotels in Coralville, IA is seeking a Front Desk Team Member to welcome guests, check in/out, and promote hotel programs. You’ll handle guest records, cash and balancing receipts, and may assist with breakfast setup.

This role may require working alone during overnight hours and ensuring guest safety while delivering a +1 Service Attitude. We offer incentive bonuses, flexible scheduling, hotel discounts, free room nights, and opportunities for growth and advancement in a people-focused

Qualifications

• Requires ability to take written and verbal direction and speak English clearly.
• Reads English well and can read instructions.
• Ability to balance receipts and use office equipment.

Responsibilities

• Check guests in and out and promote sales programs.
• Maintain guest records and balance entries; run reports.
• Assist with breakfast setup and potential food prep or service.
• Work alone during overnight hours and ensure guest safety.
• Provide courteous, efficient service and respond to inquiries with a +1 Service Attitude.

Skills

Customer service

Cash handling

English language

Teamwork

Job description

Starting at $17.76+ per hour!

Property Location:

815 1st Avenue - Coralville, Iowa 52241

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)

• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights

• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

• Retirement - Company-matched 401(k)

• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

BASIC FUNCTION & JOB DUTIES:

Performs all front desk related functions including but not limited to checking guests in/out, promoting sales related programs, maintaining guest records, cash handling, etc. Responsible for auditing the previous day’s receipts to verify and balance entries, runs reports and verifies accuracy of information. May also assist with set up of breakfast. May include food preparation, set up, service and/or cleaning. Only team member on property for the majority of the work shift and must be willing to and have the ability to work alone. Responsible for guest safety and security during overnight hours.

Ensures an exceptional guest experience by providing courteous, efficient, friendly service to all guests and potential guests in a professional manner. Responds promptly and efficiently to inquiries, requests and complaints with a +1 Service Attitude. Contributes to maintaining a positive work environment at all times for our diverse team and guests.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction and speak English clearly and read English. Requires ability to relate to the public in a warm, friendly manner in providing a hospitable environment. Requires ability to give attention to detail and to handle multiple tasks simultaneously and efficiently.

Requires thorough knowledge of Drury Hotels’ policies and procedures, for guest services. Requires ability to handle money, make change and utilize office machines in the normal day-to-day activities. Maintains the front desk lobby area in a clean and organized manner. Complies with hotel’s safety and security rules and instructions in performing work efficiently while protecting self, team members, guests and the hotel. Must be willing to and have the ability to work alone as scheduled. At some locations, may be the only team member on property during work shift.

Rise. Shine. Work Happy.

Hiring Immediately!