Night Auditor

Sage Restaurant Group; Colorado; On-site; USD 35,000 - 50,000; Full time

Job summary

Join the Elizabeth Hotel as a Front Desk Auditor, where you'll manage audits and balances for financial operations while providing exceptional service to guests. With opportunities for growth and a supportive team, you'll contribute to memorable experiences in a vibrant environment.

Benefits

Paid time off for vacation, sick time, and holidays

Eligible to participate in the Company’s 401(k) program with employer matching

Tuition Reimbursement

Great discounts on Hotels, Restaurants, and much more

Employee Assistance Program

Qualifications

• High school diploma or equivalent required.
• Accounting experience preferred but not required.
• Excellent communication and literacy skills are essential.

Responsibilities

• Audit and balance all financial transactions for the hotel.
• Maintain good customer relations and respond to guest inquiries.
• Facilitate guest check-ins and check-outs efficiently.

Skills

Telephone and guest relations etiquette

Ability to operate personal computer

Ability to compile facts and figures

Education

High school education or equivalent experience

Job description

Are you creative? Service oriented? Love Music? Then The Elizabeth Hotel & Emporium, part of Sage Hospitality, is the place for you! Join a team of music-enthused and hospitality-oriented professionals striving to make the ordinary extraordinary by creating memorable experiences for our guests and our team members by creating places that people go to and not through.

Come and be part of a team that truly cares about what we do, how we do it, and the people that make us great (You!). And let your work echo.

What you can expect at Sage:

Opportunities for growth and development. Whether it’s here at the Elizabeth or Emporium or at one of our 60+ amazing properties throughout the US there is a career path for you!

Flexible work scheduled that help you balance your work and personal life.

The opportunity to make a difference in the Fort Collins community. At Sage, we believe in engaging in our communities through giving back and volunteering.

About us:

The Elizabeth Hotel, located in Old Town Fort Collins features a fine collection of curated art from local students and professors. Music carries through the building with accents in interior design, programming, amenities, and experiences to reflect the scene in the city.

In the mood for live music? Visit the Magic Rat! Want spectacular views? Enjoy a crafted cocktail in Sunset Lounge! Craving a distinctively delectable experience? Try the Emporium: An American Brasserie, the cornerstone of The Elizabeth Hotel, serving hotel guests and the public and includes a full retail wine store! Need a pick me up? Grab a crafted coffee from Bowerbird, our in house coffeeshop!Whatever your mood, we have you covered.

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.

Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.

Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.

Balance and close all bank ticket codes, daily.

Run night audit final after insuring all revenues are in balance nightly.

Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.

Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.

Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

Ability to operate personal computer, cash register and calculator.

Ability to compile facts and figures.

Telephone and guest relations etiquette and skills.

Moderate hearing required to communicate with guests.

Excellent vision required for viewing of CRT screen.

Excellent speech communication skills required to communicate with guests over the telephone.

Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,

Mobility - must be able to reach all areas of hotel to assist clients.

Prolonged standing.

Occasional carrying and lifting of files and office items up to 25 lbs.

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Posting will expire on 6/30/2025, or once filled

What’s in it for you?

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Paid time off for vacation, sick time, and holidays

Eligible to participate in the Company’s 401(k) program with employer matching

Employee Assistance Program

Tuition Reimbursement

Great discounts on Hotels, Restaurants, and much more.

Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.