Night Auditor

Davidson Hospitality Group; Cincinnati, Northern (OH, KY); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

Hyatt Regency Cincinnati, located in downtown Cincinnati, Ohio, is hiring a Night Auditor to ensure the smooth operation of the hotel during overnight hours. The role includes front desk duties, processing guest payments, and performing night audits to verify guest accounts, all while delivering exceptional guest service.

The Davidson Hospitality Group manages this property and offers a comprehensive benefits program, hotel discounts, tuition reimbursement, paid time off, and 401K matching to

Qualifications

• Cash handling experience is required.
• High school diploma or equivalent required.
• 1–2 years as Night Auditor or similar preferred.
• Strong attention to detail and multitasking abilities.
• Excellent communication skills; fluent in English.
• Ability to work independently and with minimal supervision.
• Proficient computer and hotel PMS systems knowledge.

Responsibilities

• Perform front desk duties such as guest check-ins and check-outs during the night shift.
• Process guest payments and maintain accurate records.
• Conduct night audits to verify the accuracy of guest accounts and resolve discrepancies.
• Assist guests with inquiries, requests, and issues during the night.
• Ensure safety and security of the hotel premises during overnight hours.
• Provide exceptional customer service and create a welcoming atmosphere for guests.
• Collaborate with other departments to address guest needs and ensure a seamless guest experience.
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively.

Skills

Cash handling

Attention to detail

Multitasking

Communication skills

Independent work

Computer skills

Overnight/weekend availability

Education

High school diploma or equivalent

Job description

Property Description

Join the esteemed team at Hyatt Regency Cincinnati, located in the heart of downtown Cincinnati, Ohio! As a leading hotel in the region, we are seeking talented and passionate individuals to be part of our team. With our contemporary design, modern amenities, and commitment to exceptional service, Hyatt Regency Cincinnati offers a dynamic work environment where you can thrive in your hospitality career. As an employee, you will have the opportunity to provide exceptional service to our guests and create memorable experiences. With a commitment to employee development and growth, Hyatt Regency Cincinnati offers opportunities for advancement and career progression. Join our team and be part of a culture that values excellence, teamwork, and guest satisfaction.

Overview

Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as a Night Auditor and play a crucial role in ensuring the smooth operation of our hotel during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.

Summary:

• Perform front desk duties such as guest check-ins and check-outs during the night shift
• Process guest payments and maintain accurate records
• Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
• Assist guests with inquiries, requests, and any issues that may arise during the night
• Ensure the safety and security of the hotel premises during overnight hours
• Provide exceptional customer service and create a welcoming and positive atmosphere for guests
• Collaborate with other departments to address guest needs and ensure a seamless guest experience
• Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively

Join our team of hospitality professionals and contribute to the success of our hotel during the night hours.

Qualifications

• Prior cash handling experience necessary
• High school diploma or equivalent required
• 1-2 years of experience as a Night Auditor or in a similar role preferred
• Strong attention to detail and ability to multitask
• Excellent communication and problem-solving skills
• Read, write and speak English fluently
• Ability to work independently with minimal supervision
• Strong computer skills
• Ability to work flexible hours including overnights, weekends, and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $18.00 - USD $20.00 /Hr.