Night Auditor

Marcus Hotels & Resorts; Chicago (IL); On-site; USD 40,000 - 50,000; Part time

Job summary

Join a leading company in hospitality as a Full-Time 3rd Shift Night Auditor. This entry-level role emphasizes exceptional customer service, accounting operations, and balancing nightly revenues. You will engage with guests, ensuring a smooth check-in/out process, while enjoying benefits like medical insurance and discounts.

Benefits

Free on-site parking

Medical, dental, vision and life insurance for eligible associates

Vacation hour accrual

401K

Travel, dining and movie discounts

Qualifications

• Entry-level position requiring a high school diploma.
• Knowledge of accounting operations, basic math, and cash handling preferred.
• Excellent customer service and telephone skills are essential.

Responsibilities

• Greet and welcome guests; check guests in and out.
• Run audit reports and balance revenue nightly.
• Answer guest questions and requests.

Skills

Accounting operations knowledge

Mathematical skills

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Job description

Join to apply for the Night Auditor role at Marcus Hotels & Resorts

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Join to apply for the Night Auditor role at Marcus Hotels & Resorts

Description

AC Hotels, connecting with our guests, catering to their "on-the-go" lifestyle and helping them feel the unique buzz of a new city depends upon a team of associates whose lifestyles and passions make them a great fit for the brand. We’re currently seeking a Full-Time 3rd Shift Night Auditor.

POSITION PURPOSE: Embody the harmonious, discerning and modern mindset of the AC Hotels by Marriott brand by greeting and registering guests and providing prompt and courteous service.

Pay starts at $21.00 per hour

Benefits include: Free on-site parking, medical, dental, vision and life insurance for eligible full-time associates, vacation hour accrual upon hire for eligible associates, 401K, travel, dining and movie discounts.

Essential Functions

• Greet and welcome guests; check guests in and out of rooms.
• Run audit reports/journals from the front office mainframe, the micros computer, and credit card system.
• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
• Perform other duties and responsibilities asked by the Front Office Manager and Night Manager based upon department needs.
• Answer guest questions and requests.

Position Requirements

• Knowledge of accounting operations including accounts receivable, accounts payable, etc.
• Basic mathematical skills; cash handling experience preferred.
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner. Listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Must have excellent telephone etiquette skills.
• High school diploma or equivalent required.

Equal Opportunity Employer

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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