Night Auditor

The Indigo Road Hospitality Group; Charleston (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

An established industry player in hospitality is seeking a detail-oriented Night Auditor to join their dynamic team in Charleston. This role combines essential accounting tasks with outstanding guest service, ensuring all financial transactions are accurately managed while delivering an exceptional experience to guests. The ideal candidate will thrive in a fast-paced environment, showcasing strong problem-solving skills and a commitment to excellence. With a focus on creating memorable experiences, this position offers the chance to be part of a caring and vibrant community dedicated to redefining hospitality.

Benefits

Competitive salary and benefits package

Opportunity for growth in hospitality

Fast-paced work environment

Qualifications

• 1 year experience in hospitality or similar environment required.
• Strong accounting principles and attention to detail are essential.

Responsibilities

• Balance and reconcile daily financial transactions.
• Prepare and distribute daily reports ensuring accuracy.
• Provide exceptional customer service to guests.

Skills

Customer Service

Accounting Principles

Attention to Detail

Problem-Solving

Time Management

Communication Skills

Education

High School Diploma

Additional Education in Accounting or Hospitality

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

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Join to apply for the Night Auditor role at The Indigo Road Hospitality Group

HOSPITALITY STARTS HERE

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, IRHG is passionate about redefining the hospitality industry through exceptional care for our cherished guests.

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Job Type

Full-time, Part-time

Description

HOSPITALITY STARTS HERE

Welcome to The Indigo Road Hospitality Group (IRHG), where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. Founded in 2009 by Steve Palmer, IRHG is passionate about redefining the hospitality industry through exceptional care for our cherished guests.

THE LOCATION...

Hotel Richemont is an intimate boutique hotel nestled in the heart of downtown Charleston, a tucked away retreat just steps from the renowned restaurants, shops, and energy of King Street. Inspired by the city’s art, history, architecture, cuisine, and natural beauty, Hotel Richemont revels in the details that make indelible memories. Through an artful blend of historic and contemporary architecture, interior design, and stylish rooms to gathering spaces and warm service, the hotel celebrates the decidedly local and unique, captivates senses and hearts, and awakens the magic inside.

AS A NIGHT AUDITOR

You will be responsible for overseeing and completing a variety of critical financial tasks, ensuring accurate accounting and efficient daily operations. This role combines aspects of accounting and guest service, requiring a detail-oriented individual with a strong sense of responsibility and a commitment to providing exceptional service.

Responsibilities

• Balance and reconcile all daily financial transactions, including guest accounts, food and beverage outlets, and front office accounts.
• Prepare and distribute daily reports, ensuring accuracy and completeness.
• Process guest payments and ensure proper credit card and key control procedures are followed.
• Address guest inquiries and concerns promptly and professionally, providing exceptional customer service.
• Respond to guest requests such as wake-up calls and express check-out bills.
• Maintain accurate and confidential guest records, adhering to all data security protocols.
• Provide accounting support to the hotel, ensuring accurate revenue posting and daily guest ledger reconciliation.
• Collaborate effectively with other departments to ensure smooth operations and efficient guest service.
• Follow all established policies and procedures, maintaining a safe and secure work environment.
  
  

Requirements

Qualifications:

• Minimum one year of experience in a hospitality or similar environment.
• Ability to work flexible hours, including weekends and holidays.
• Strong accounting principles and attention to detail, with a proficiency in Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues.
• Ability to work independently and manage multiple tasks effectively in a fast-paced environment.
• Strong problem-solving skills and the ability to identify and resolve discrepancies.
• Excellent time management and self-supervision skills, ensuring tasks are completed on time and accurately.
• High school diploma or equivalent preferred. Additional education or training in accounting or hospitality is a plus.
• Proficiency in Microsoft Word and Outlook preferred.
  
  

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.
  
  

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at The Indigo Road Hospitality Group, employment is “at will” or voluntary on both the part of the employee or employer. That means employment can be terminated by either party with or without notice and/or with or without cause.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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