Night Auditor

Sage Restaurant Group; Boulder (CO); On-site; USD 28,000 - 29,000; Part time

Job summary

Sage Restaurant Group seeks a part-time Front Desk Clerk for Embassy Suites Boulder to handle guest check-ins, reservations and inquiries with a courteous, professional manner.

You will audit nightly cash and room accounts, assist with express checkouts, and coordinate with hotel services to ensure a smooth guest experience. This role requires strong communication and basic accounting familiarity.

Qualifications

• High school education or equivalent required.
• Accounting background preferred but not required.
• Proficient with PC, cash register and calculator.
• Strong numeracy and ability to compile figures accurately.
• Excellent telephone and guest relations etiquette.
• Good listening, speaking and literacy skills.

Responsibilities

• Audit and balance cash and credit in hotel outlets to ensure accuracy.
• Balance and report front desk activities including room charges and deposits.
• Prepare daily reports and input statistics for management.
• Manage room information and close nightly revenues.
• Greet guests and complete check-in procedures daily.
• Assist guests during check-out and resolve concerns promptly.
• Operate PBX; handle wake-up calls and guest communications.
• Perform duties of a Front Desk Clerk including express checkouts.

Skills

PC operation

Cash register

Calculator use

Fact & figures compilation

Telephone etiquette

Guest relations

Reading comprehension

Verbal communication

Attention to detail

Education

High school education or equivalent

Job description

Why us?

At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system.

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.

• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.

• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.

• Balance and close all bank ticket codes, daily.

• Run night audit final after insuring all revenues are in balance nightly.

• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.

• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.

• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.

• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.

• Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

• Ability to operate personal computer, cash register and calculator.

• Ability to compile facts and figures.

• Telephone and guest relations etiquette and skills.

• Moderate hearing required to communicate with guests.

• Excellent vision required for viewing of CRT screen.

• Excellent speech communication skills required to communicate with guests over the telephone.

• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,

• Mobility - must be able to reach all areas of hotel to assist clients.

• Prolonged standing.

• Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%

Salary

USD $20.00 - USD $21.00 /Hr.

ID: 2026-33514

Position Type: Regular Part-Time

Property : Embassy Suites Boulder

Outlet : Hotel

Category : Front Desk & Guest Services

Min : USD $20.00/Hr.

Max : USD $21.00/Hr.

Address : 2601 Canyon Blvd

City : Boulder

State : Colorado

EOE Protected Veterans/Disability