Night Auditor

Remington Hospitality; Anchorage (AK); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel chain located in Anchorage, Alaska is seeking a front office receptionist. The successful candidate will be responsible for greeting guests and efficiently managing check-ins and check-outs. They will need to handle cash transactions accurately and be knowledgeable about reservations and hotel rates. Strong communication skills and the ability to work efficiently under pressure are crucial for this role. This position offers an opportunity to work in a supportive team environment.

Qualifications

• Excellent communication skills.
• Strong cash handling skills.
• Ability to work efficiently under pressure.

Responsibilities

• Greet and check in guests professionally.
• Accurately manage cash and payment transactions.
• Handle reservations and special requests effectively.

Job description

• Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
• Promptly, accurately and efficiently know how and where to post all charges.
• Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
• Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
• Review any reservations with special requests and work to block rooms accordingly.
• Have knowledge of hotel rates, discounts and how to handle each.
• Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.