Night Auditor

Sage Hospitality Group; Alexandria (VA); On-site; USD 25,000 - 34,000; Full time

Job summary

The Alexandrian Old Town Alexandria, Autograph Collection is seeking a Front Desk Clerk/Night Audit professional to help audit, balance, and report on hotel cash and credit operations across outlets and front desk. You will respond to guest inquiries with accuracy and courtesy, ensuring smooth reservations and guest experiences.

Responsibilities include processing check-ins/outs, maintaining daily room statistics, and assisting with nightly audit procedures.

Qualifications

• High school education or equivalent experience.
• Accounting background preferred, but not required.
• Ability to operate personal computer, cash register and calculator.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of CRT screen.
• Excellent speech communication skills required to communicate with guests over the telephone.

Responsibilities

• Audit, balance and report on all food and beverage outlets cash and credit operations to include checks, over/short figures, deposits, counts, house charges, postings, etc.
• Audit, balance, post and report on the front desk including room charges, phone calls, taxes, deposits, etc.
• Audit, balance and prepare, verify and report on Room information for daily reports.
• Balance and close all bank ticket codes, daily.
• Run night audit final after revenues are in balance nightly.
• Greet and complete check-in procedures for arriving guests daily.
• Assist guest departure through check-out procedures and close guest accounts.
• Maintain good customer relations with timely and knowledgeable responses.

Skills

Accounting background

Cash handling

Guest relations

Telephone etiquette

Data entry

Math skills

Education

High school diploma

Tools

Cash register

Calculator

Personal computer

Job description

Why us?

You Belong! Standing on Old Town’s historic street, The Alexandrian Old Town Alexandria, Autograph Collection is a distinctive landmark with its stately red-brick façade and signature Southern hospitality. Steps from the Potomac River waterfront, our hotel is surrounded by boutiques, restaurants, and colonial landmarks, just minutes from Washington, D.C. Discover modern comforts including a 24-hour fitness centerand a tranquil courtyard—perfect for a glass of wine. Dine at King & Rye, where seasonal Southern cuisine celebrates locally sourced ingredients. After exploring, unwind in your pet-friendly room or suite, blending heritage charm with modern flair.

Job Overview

Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.

Responsibilities

• Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
• Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed.
• Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports.
• Balance and close all bank ticket codes, daily.
• Run night audit final after insuring all revenues are in balance nightly.
• Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested.
• Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell.
• Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone.
• Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
• Perform the duties of a Front Desk Clerk including express checkouts.

Qualifications

Education/Formal Training

High school education or equivalent experience.

Experience

Accounting background preferred, but not required.

Knowledge/Skills

• Ability to operate personal computer, cash register and calculator.
• Ability to compile facts and figures.
• Telephone and guest relations etiquette and skills.
• Moderate hearing required to communicate with guests.
• Excellent vision required for viewing of CRT screen.
• Excellent speech communication skills required to communicate with guests over the telephone.
• Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing,
• Mobility - must be able to reach all areas of hotel to assist clients.
• Prolonged standing.
• Occasional carrying and lifting of files and office items up to 25 lbs.

Environment

Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95%