Night Audit

HEI Hotels & Resorts; Orlando (FL); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

On-site parking

Paid time off

Flexible holiday programs

GoHilton travel program

Job summary

HEI Hotels & Resorts is seeking a Night Auditor at our Disney Good Neighbor Hotel near Orlando. You will oversee nightly financial controls and coordinate with Security and Housekeeping to ensure quality service for guests.

Responsibilities include auditing revenue, running front-office reports, and balancing accounts. The role requires strong math, accuracy in data entry, and clear communication with team members to maintain smooth nightly operations.

Qualifications

• Hotel experience preferred.
• Basic mathematical skills and ability to perform accurate calculations using a 10-key.
• Ability to handle guest and associate concerns in a friendly, positive manner.
• Ability to input information accurately on a moderately complex computer system.
• Effective verbal and written communication skills.

Responsibilities

• Prepare daily Restaurant Revenue Report by auditing POS tapes and journals to breakdown revenue, covers, tips, and settlements.
• Run audit reports/journals from the front office system, POS, and computer.
• Make corrections and adjustments; handle all computer problems during the shift.
• Input revenue/expenses/allowances into the front office system to generate daily reports.
• Balance revenue and settlement accounts nightly; maintain files and reset system for next day.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Hotel experience

Math/calculation (10-key)

Guest/service orientation

Computer systems input

Verbal and written communication

Job description

About Us

Our Disney Good Neighbor Hotel is a 10-minute drive to both SeaWorld and the Orange County Convention Center. Disney World and Universal Studios are only 15 minutes away. As a member of our family, you'll be part of a dynamic, collaborative atmosphere dedicated to delivering exceptional service and creating memorable experiences for our guests. We encourage open communication, personal growth, and a strong sense of community. With a focus on work-life balance, our supportive leadership and inclusive culture make this an inspiring and enjoyable place to work and you will have the opportunity to thrive, develop your skills, and contribute to making every guest's stay magical. Experience the perks of working with us, including complimentary on-site parking, generous paid time off, flexible holiday programs, and the GoHilton employee travel program. Join a vibrant team where dedication is celebrated, and career growth is encouraged every step of the way. Here, you'll thrive in a welcoming and supportive workplace that's as dynamic as the team you'll be part of.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Overview

Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Essential Duties and Responsibilities

• Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.

• Run audit reports/journals from the front office system, Point of Service and the computer.

• Make corrections and adjustments and handle all computer problems that might occur throughout the shift.

• Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.

• Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.

• Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.

• Ability to effectively deal with guest and associate concerns in a friendly and positive manner.

• Ability to access and accurately input information using a moderately complex computer system.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.