Night Admissions Counselor — Behavioral Health

Acadia Healthcare; Danville (PA); On-site; USD 30,000 - 41,000; Full time

Job summary

Geisinger Behavioral Health Danville is seeking an Admissions Counselor for a full-time night shift. The role involves conducting assessments, coordinating admissions and transfers, and supporting patients and families in a fast-paced behavioral health setting.

The position emphasizes building therapeutic relationships, ensuring benefit eligibility, and collaborating with clinical teams to optimize patient care from admission through transfer.

Qualifications

• Bachelor’s degree in a social services field is required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• Current licensure, as preferred for the area of clinical specialty, as designated by the state in which the facility operates.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be preferred based on state or facility.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission. Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients is received prior to patient admission.
• Schedule and complete pre-admission assessments, consult with the admitting physician and communicate disposition recommendations to the patient or their family.
• Admit the patient to the registration and accounting system. Complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• Coordinate care for patients who are not being admitted and ensure follow-up care and referrals.
• Demonstrate urgency related to patient safety and provide excellent customer service.

Education

Bachelor’s degree in a social services field

Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred

Job description

Geisinger Behavioral Health Danville is seeking an Admissions Counselor for a full-time night shift. The role involves conducting assessments, coordinating admissions and transfers, and supporting patients and families in a fast-paced behavioral health setting.

The position emphasizes building therapeutic relationships, ensuring benefit eligibility, and collaborating with clinical teams to optimize patient care from admission through transfer.