Night Admissions Counselor - Behavioral Health

Geisinger Behavioral Health Centers; Danville (PA); On-site; USD 30,000 - 41,000; Full time

Job summary

Geisinger Behavioral Health Centers in Danville, PA seeks an Admissions Counselor for night shifts. You will connect patients with care by conducting assessments, coordinating admissions and transfers, and collaborating with clinical teams to provide exceptional support to patients and families.

The role requires empathy, organization, and the ability to thrive in a fast-paced environment while ensuring timely, accurate admissions and safety-focused service during critical hours.

Qualifications

• Bachelor's degree in a social services field required.
• Master's degree in a social services field or RN preferred.

Responsibilities

• Respond to inquiries about the facility within facility policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at admission and communicate eligibility to the business office and patient or family.
• Collaborate with facility medical and psychiatric personnel to make recommendations on referrals.
• Coordinate admission and transfer from referral sources and between levels of care.
• Maintain knowledge of milieu management.
• Communicate projected admissions to internal representatives promptly.
• Ensure all clinical information is received prior to patient admission.
• Complete pre-admission assessments and communicate disposition to patients/families.
• Prepare and maintain medical record documentation for payer authorization.
• Complete initial pre-authorization for treatment and admission within payor guidelines.
• Admit patient to registration and accounting system and complete forms with patient.
• Demonstrate empathy and professionalism; address complaints and prioritize patient safety.
• Coordinate care for non-admitted patients and arrange follow-up care and referrals.
• Demonstrate urgency in patient safety and customer service.

Skills

Empathy

Communication

Interpersonal skills

Education

Bachelor's degree in social services

Master's degree in social services or RN

Job description

Geisinger Behavioral Health Centers in Danville, PA seeks an Admissions Counselor for night shifts. You will connect patients with care by conducting assessments, coordinating admissions and transfers, and collaborating with clinical teams to provide exceptional support to patients and families.

The role requires empathy, organization, and the ability to thrive in a fast-paced environment while ensuring timely, accurate admissions and safety-focused service during critical hours.