Niemann Harvest Market Office Associate

harvestmarket; Springfield (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off

Retirement Plans

Job summary

Harvestmarket in Springfield, Illinois is looking for an Office Associate to manage store office procedures with accuracy and integrity. This role will ensure a positive atmosphere for customers while maintaining effective office operations.

The successful candidate will handle cash management, balance daily registers, and deliver superior service. Salary ranges from $16 to $18 per hour based on experience. Benefits include health insurance and retirement plans.

Qualifications

• Ability to read and interpret business documents.
• Basic math skills for cash management.
• Understanding of safety policies and procedures.

Responsibilities

• Manage cash accountability and bank deposits.
• Deliver superior guest service and manage customer satisfaction.
• Maintain and balance store safe funds daily.

Skills

Good communicator/desire to share

Math/Computer Skills

Techie

Detailed and organized

Education

High school diploma or GED

Tools

10 key calculator

Computer

Job description

SUMMARY

The Office Associate is responsible for the daily store office procedures with a high level of accuracy, honesty, and integrity. The Office Associate will assist in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Bookkeeping

• Responsible for company assets including safe funds, bank deposit, and cash accountability
• Tenders and balances register tills daily
• Makes daily bank and Solutran deposits
• Balances store safe funds daily
• Balances and maintains Tidel system and equipment (Tidel stores only)

Other Responsibilities

• Delivers superior guest service and ensure absolute customer satisfaction
• Learn and use the three E’s: Engagement, Educate, Empowerment
• Cashiers at registers or Customer Service Desk during busy times
• Answers incoming phone calls using proper phone etiquette
• Handles software and hardware equipment issues
• Work within company programs, policies and procedures
• Follows safety policies and procedures; is a safety role model
• Other duties assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Detailed and organized
• Math/Computer Skills
• Able to use 10 key calculator

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)

LANGUAGE SKILLS

• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports and business correspondence
• Present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication)

CERTIFICATES, LICENSES, REGISTRATIONS

This position has no required certificates, licenses, or registrations

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Ladder
• Stepladder
• 10 key calculator
• Computer
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Communicate with associates and customers
• Lift and/or move up to 15 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Sit
• Lift and/or move up to 25 pounds

Occasionally (Less than 1/3 of the time)

• Climb
• Balance
• Overhead lifting
• Crawl
• Lift and/or move up to 50 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

• Risk of electrical shock

Noise Level

• Moderate

PAY RANGE

$16 up to $18/hour (IL Locations Only)

Starting pay will be based on experience, internal equity, and scope of responsibility.

BENEFITS

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program