NICU Unit Secretary | Full-Time, 7am-7:30pm | Scottish Rite

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Children's Healthcare of Atlanta is seeking a Unit Secretary to provide clerical support in patient care areas, ensuring safe, efficient services and a safe environment. The role supports admission, rounding, and care documentation while maintaining orderly work flow in a busy hospital setting.

The successful candidate will have at least 2 years in a clerical role, basic MS Office skills, and the ability to communicate clearly with staff and patients.

Qualifications

• 2 years of experience in a clerical role.
• Experience in a medical setting (preferred).
• Proficient with Microsoft Word, PowerPoint and Excel.
• Experience in medical terminology (preferred).
• Unit Secretary (US) certification (preferred).
• High school diploma or equivalent is required.

Responsibilities

• Provides customer service support to internal and external customers with clear and concise communication, e.g., warm greeting protocol, directions, visitor hygiene instructions, visitations guidelines.
• Distributes and collects appropriate paperwork and forms, e.g., phone list, round sheets, care boards, surgical and medical packets, lab labels.
• Maintains patient census and patient identification information, e.g., Epic, census book, patient charts, patient labels.
• Orders and maintains appropriate inventory of unit supplies, e.g., office supplies, formula, blood bank, i-STATs.
• Orients new associates in appropriate unit secretary duties.
• Collects daily line day data.

Skills

Verbal/written communication

Organizational skills

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Word

PowerPoint

Excel

Windows-based applications

Job description

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Work Shift

Day

Work Day(s)

Variable

Shift Start Time

7:00 AM

Shift End Time

7:00 PM

Worker Sub-Type

Regular

Job Description

Provides clerical support to patient care area(s) to ensure delivery of effective and efficient services. Proactively supports efforts that ensure delivery of safe patient care and services and promote a safe environment at Children's Healthcare of Atlanta.

Experience

• 2 years of experience in a clerical role

Preferred Qualifications

• Experience in a medical setting
• Personal computer skills, including Microsoft Word, PowerPoint, Excel, and other Windows-based applications
• Experience in medical terminology
• Unit Secretary (US) certification

Education

• High school diploma or equivalent

Certification Summary

• No professional certifications required

Knowledge, Skills, And Abilities

• Demonstrated verbal/written communication, organizational, customer service, and interpersonal skills
• Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment (in clinical areas)

Job Responsibilities

• Provides customer service support to internal and external customers with clear and concise communication, e.g., warm greeting protocol, directions, visitor hygiene instructions, visitations guidelines.
• Distributes and collects appropriate paperwork and forms, e.g., phone list, round sheets, care boards, surgical and medical packets, lab labels.
• Maintains patient census and patient identification information. e.g., Epic, census book, patient charts, patient labels.
• Orders and maintains appropriate inventory of unit supplies, e.g., office supplies, formula, blood bank, i-STATs.
• Orients new associates in appropriate unit secretary duties.
• Collects daily line day data.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1001 Johnson Ferry Rd

Job Family

Administrative Support