NICU UNIT COORDINATOR BWH

Brigham and Women's Hospital; Boston (MA); On-site; USD 25,000 - 36,000; Part time

Job summary

Brigham and Women's Hospital is seeking an administrative support professional for an inpatient unit. You will act as a liaison between patients, visitors, and clinicians, helping organize priorities, protect patient information, and coordinate patient admissions, discharges and transfers.

Responsibilities include clerical duties, greeting patients, managing information at the nursing station, and supporting payroll or staffing tasks as needed. Prior experience in healthcare admin is valued.

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in a related field preferred.
• Certified Health Unit Coordinator (NAHUC) preferred.
• Administrative support experience 1-2 years required.

Responsibilities

• Assist in the general administration of the floor or unit.
• Greet patients, families, visitors and coworkers professionally.
• Receive, prioritize, organize, and manage information at the central nursing station and unit.
• Schedule consultations, tests, procedures, and patient transport.
• Enter admissions, discharges, and transfers in the EMR accurately and timely.
• Coordinate with ancillary service departments to obtain equipment, services and supplies; track status and location.

Skills

Office procedures

MS Office

Proofreading

Phone system

Time management

Communication

Interpersonal skills

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree Related Field of Study preferred

Tools

MS Office

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary Provides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Does this position require Patient Care?

Essential Function

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.

Qualifications

Education: High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials: Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience: Administrative support experience 1-2 years required

Knowledge, Skills and Abilities

• Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Additional Job Details (if applicable)

Part-Time 24 Hour Rotating

Remote Type

Onsite

Work Location

45 Francis Street

Scheduled Weekly Hours

24

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$18.58 - $26.58/Hourly

Grade

3

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership 'looks like' by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.