NICU Unit Clerk - DAYS or NIGHTS

Nemours; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated unit clerk for their NICU. The role involves assisting nursing staff, managing communication, and ensuring smooth operations within the patient care unit. Candidates should have strong organizational skills and a high school diploma, with clerical experience preferred. This full-time position includes both day and night shifts, with weekend and holiday requirements.

Qualifications

• Minimum of one year experience required.
• Medical terminology training preferred.

Responsibilities

• Cover the patient care center front desk, answering telephones and greeting patients.
• Accurately relay information from healthcare personnel.
• Assist with activities of daily life for patients.

Skills

Communication

Organization

Education

High School Diploma

Job description

Nemours is seeking a unit clerk to join our NICU!

Position is full-time, with weekend and holiday requirements, DAY and NIGHT shift openings. An individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care-related information both intra-departmentally and inter-departmentally.

Position Responsibilities

1. Courteously and professionally cover the patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other information.
2. Deliver reports, supplies, etc., to patient areas or hospital locations as needed.
3. Accurately relay information from physicians, nurses, laboratory personnel, and others.
4. Use Information Systems as required for patient care.
5. Accurately enter written orders into the computer and follow through on all orders, such as calling departments for consults.
6. Maintain accurate information on the unit board.
7. Process all computer documents appropriately, differentiating between temporary and permanent documents, and obtain signatures as needed.
8. Ensure that the work area is organized.
9. Maintain open communication with the patient care team to relay pertinent information regarding patient and unit needs.
10. Assist with activities of daily life (bathing, feeding, playing, etc.) and other patient care as directed.
11. Ensure an adequate stock of all necessary equipment and supplies in designated areas at established par levels.
12. Participate in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations, and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.
13. Participate in unit, departmental, and hospital educational programs.
14. Attend unit/departmental meetings regularly.
15. Demonstrate proficiency in the care of patients of all ages: neonates, infants, toddlers, school-aged children, adolescents, and adults.

Position Requirements

• High School Diploma
• American Heart Association BLS certification
• Minimum of one year experience required
• Medical terminology training preferred
• Previous clerical experience in a healthcare setting preferred