(NHG LITTLE CREEK) HOUSEKEEPING ATTENDANT

Navy Exchange; Virginia Beach (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking dedicated housekeeping staff to ensure the cleanliness and functionality of guest accommodations. This role involves a variety of tasks, from cleaning guest rooms to operating specialized cleaning equipment, ensuring a welcoming environment for all visitors. Ideal candidates will have a strong attention to detail and the ability to manage multiple tasks efficiently. Join a team that values guest satisfaction and maintains high standards of cleanliness, contributing to a positive experience for all guests. If you are ready to make a difference in hospitality, this opportunity is perfect for you.

Qualifications

• No experience required; High School diploma or equivalent preferred.
• Moderate physical effort required, including moving furniture.

Responsibilities

• Perform full range of housekeeping services including cleaning guest rooms.
• Operate cleaning equipment and maintain cleanliness of assigned areas.
• Greet guests and maintain excellent guest relations.

Skills

Cleaning

Guest Relations

Physical Fitness

Attention to Detail

Education

High School Diploma or Equivalent

Tools

Vacuum Cleaner

Carpet Cleaner

Polisher

Hand Tools

Job description

Job Summary: Regularly performs the full range and scope of housekeeping services at a Navy Gateway Inn and Suites or Navy Lodge property, including but not limited to:

• Cleaning guest rooms, interior and public spaces, storage areas, laundry rooms, exterior spaces, etc.
• Vacuuming, mopping, dusting, scrubbing, washing, moving items, polishing, cleaning, removing debris, trash, transporting linen and towels, etc.
• Using hand and powered cleaning equipment in performing duties.

Duties and Responsibilities:

• Clean guest rooms and other assigned areas.
• Operate cleaning equipment such as vacuum cleaners, carpet cleaners, waxers, and polishers.
• Empties wastebaskets, dusts, waxes, and polishes furniture.
• Wash walls, partitions, air vents, disinfect, and deodorize toilet bowls, lavatories, etc.
• Wash and replace window treatments and clean ceiling fixtures.
• Change light bulbs and room partitions using ladders and scaffolds.
• Move furniture to clean underneath and behind; use step stools for windows, cabinets, mirrors, and picture frames.
• Clean bathroom areas including tubs, tiles, walls, toilets, floors, and vanities.
• Clean kitchen areas including stoves, ovens, microwaves, refrigerators, cabinets, and floors.
• Wash and disinfect dishes, utensils, and cookware.
• Clean iron and ironing board; replace covers as necessary.
• Ensure luggage racks are clean and functional, and that appropriate hangers are available.
• Ensure TVs are clean and programmed correctly; check alarm clocks and in-room phones for proper operation.
• Place appropriate amenities in rooms, including consumables and non-consumables.
• Remove and replace bed linens, inspect mattresses and pull-out sofas.
• Re-position beds upon guest checkout or at guest request.
• Greet and welcome guests, maintaining excellent guest relations.
• Maintain guest privacy and security at all times.
• Clean vacuums, mops, corridors, stairways, guest laundry, patios, and balconies.
• Shampoo rugs and carpets; polish stairway rails regularly.
• Perform scheduled deep cleaning, including carpet cleaning and cleaning pet-friendly and ADA rooms.
• Maintain cleanliness of storage rooms.
• Communicate cleaning status to supervisor via daily assignments or management system.
• Perform minor repairs and report major repairs needed.
• Inspect and clean exterior spaces such as parking lots and outside passageways.
• Assist with loading/unloading trucks or vans.
• Receive supplies, assemble, and store merchandise; may move heavy items with hand trucks.
• Use common hand tools as needed.
• Manage keys responsibly, returning all at shift end.
• Report unusual circumstances immediately to supervisor.
• Report lost and found items with room details.
• Assist with breakfast setup, replenishing, and cleanup, ensuring area is restored post-breakfast.
• Obtain food handling certifications if applicable.
• Complete safety and security training; maintain a safe environment.
• Follow protocols related to blood-borne pathogens and safety measures.
• Perform laundry operations as required.
• Possess a valid driver’s license if travel between facilities is needed.
• Obtain NHG housekeeping certification within 6 months and other certifications as required.
• Perform other related duties as assigned.

Qualifications: No experience required; High School diploma or equivalent preferred. Moderate physical effort required, including moving furniture and operating lightweight powered cleaning equipment.