(NEX NORFOLK) WAREHOUSE OPERATIONS CLERK

Navy Exchange; Norfolk (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a detail-oriented administrative support professional to join their dynamic team. In this role, you will perform a variety of clerical and administrative duties essential for the smooth operation of the distribution center and store. Your responsibilities will include processing documents, maintaining records, and compiling data for reports. This position offers the opportunity to work independently while ensuring accuracy and compliance with established guidelines. If you thrive in a fast-paced environment and enjoy providing excellent service, this role is perfect for you.

Qualifications

• 1 year of responsible clerical or office work experience.
• Ability to perform administrative support duties effectively.

Responsibilities

• Processes and verifies various documents related to warehouse operations.
• Maintains records and compiles statistical data for reports.

Skills

Clerical Skills

Data Entry

Document Processing

Communication Skills

Education

High School Diploma

Associate Degree

Tools

Microsoft Office Suite

Automated Systems

Job description

Job Summary:

Performs a variety of substantive clerical and administrative duties in connection with Distribution Center, NEX Store and/or NEX Store warehouse operations, which involve compiling statistical data for the preparation of reports; maintaining records and files, reviewing invoices, etc.

Duties and Responsibilities:

Performs all or some of the following representative functions:

• Receives, prepares, processes and/or verifies a variety of documents such as accounting, shipping, and receiving (transfer, COES, Retail Price Changes (RPCs) Bill of Lading (BOL), chargebacks, etc.) manually and/or through applicable automated systems.
• Researches and/or resolves discrepancies.
• Coordinates processing of documents with appropriate personnel. Ensures documents are accurate and submitted in a timely manner.
• Compiles and consolidates statistical data received from various sources such as warehouse/distribution and NEXCOM associates, vendors, freight handling companies, etc. for the preparation of a number of warehouse/ distribution reports.
• Maintains a variety of records, logs and files regarding warehouse/distribution center and or store (backroom function) operations.
• Types a variety of correspondence, reports.
• May be required to access multiple computer systems/programs in the processing of necessary data.
• Receives and makes telephone calls. Answers questions based on knowledge of general office functions.
• Maintains liaison with a variety of personnel including vendors, shippers, accounting, procurement, etc. in performing duties.
• May requisition and maintain office supplies as required.
• Assists with inventory taking.
• May sort and/or distribute mail.
• May perform and/or assist with timekeeping functions as required.
• Performs other related duties as assigned.
• Carries out policy of courtesy and service. Exercises tact and good manners when serving and assisting internal and external customers. Focuses on fellow associates and external contact, and responds both written and orally to inquiries, and provides assistance in a prompt and friendly manner.

Works under the general supervision of a designated supervisor. Works independently within established framework of responsibility, and consults with supervisor for guidance on unusual or difficult problems. Completed work is spot checked for accuracy and compliance with instructions and procedures.

TRAINING REQUIREMENT: Associate must receive hazardous material (HazMat) training within 90 days of hire per Department of Transportation regulations.

GENERAL EXPERIENCE

1 year progressively responsible clerical or office work of any kind in which the applicant has demonstrated the ability to perform satisfactorily at the grade level of the position.

AND SPECIALIZED EXPERIENCE

1 year progressively responsible experience performing clerical or administrative support duties or experience in a related area which demonstrates the ability to perform the work of the position.

OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE

1-2 year academic study above the high school level may be substituted for each 6 months of 1 year of general and 1 year specialized.