(NEX LITTLE CREEK) - CASHIER

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Virginia Beach (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

NAVY Exchange Service Command (NEXCOM) in Virginia Beach is seeking a part-time Cashier to be the face of the store, delivering premier customer service, handling transactions, and helping customers discover products and promotions.

You will use the POS system, count change, and maintain the checkout area while supporting inventory, restocking, and teamwork in a fast-paced retail environment. Availability for mornings, evenings, weekends, and holidays is expected.

Qualifications

• Knowledge of Point-of-Sale systems.
• Retail or relevant work experience preferred but not required.
• Strong interpersonal and communication skills; ability to read, write, and interpret instructional documents; communicate with customers and management.

Responsibilities

• Proactively engage and connect with customers.
• Direct customers to merchandise and inform them about events and promotions.
• Process sales using the POS system and handle cash, including making change.
• Maintain checkout area and restock bags and packaging materials.
• Assist with inventory processes and ticketing.
• Adhere to assigned work schedule and complete duties.
• Support teamwork and provide reliable service.

Skills

Point-of-Sale systems

Education

High school diploma or equivalent

Job description

• Provide premier customer service.

Job Summary:

As a Cashier you will be the face of our company. You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational, insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact on the organization.

Duties And Responsibilities

Customer Service -

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer needs.
• Directing customers to merchandise informing them about upcoming events, promotions, mobile offers, and the STAR card.
• Provide premier customer service.
• Cooperate and build positive, inclusive, and respectful relationships, take accountability for your own actions and outcomes.

Organization -

• Maintaining check-out area appearance.
• Moving and re-stocking bags, packaging materials, labels.

Sales -

• Interact with customer to ensure they found everything they needed.
• Make suggestions to customer on latest trends and current promotions based on customer individual needs.
• Using a Point-of-Sales system processing cash, exchanges, discounts, gift cards, credit cards and debit cards, cash handling including counting money and returning accurate amounts to customer.
• Maintaining change funds and accounts for sales receipts.
• Completing various forms of paperwork, reports, and reconciliation.

Inventory -

• Be the keeper of merchandise, complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed. May participate in periodic inventories .

Dependability -

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments
• Other Duties as assigned.

Qualifications

Product Knowledge. -

• Knowledge of Point-of-Sale systems.

Experience

• Retail or relevant work experience preferred but not required.

Communication Skills

• Strong, interpersonal and communication skills. Ability to read, write, and interpret instructional documents such as: safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.

Mathematical Skills

• Basic math functions such as: addition, subtraction, multiplication and division. Ability to use a calculator and calculate percentages. Must be able to make change in American monetary units.

Reasoning Ability

• Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative, independent of direct supervision.

PHYSICAL DEMANDS/WORK ENVIRONMENT

• This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Vision abilities include: close vision, color vision, depth perception, and ability to adjust focus.
• Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors, but may be assigned outdoors depending upon location.

Other Skills

• Enthusiastic, friendly and energetic with a desire to provide outstanding service.

WORK HOURS

• Available to work a variety of hours which may include; early mornings, evenings, weekends, and holidays.

No experience required. High school graduate or equivalent preferred.

Primary Location

United States-Virginia-Virginia Beach

Organization

Little Creek

Schedule

Part-time (20 - 34.5 hours)