News Technology Coordinator - WPXI TV

Cox Media Group, LLC.; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Cox Media Group in Pittsburgh is seeking a News Technology Coordinator to support time-sensitive technical requests, maintain newsroom gear, and collaborate with journalists on aerial video projects.

You will work closely with photographers, reporters and editors to ensure smooth media workflows, provide front-line tech support, and help onboard new staff. The role may involve weekend coverage and maintaining equipment and inventories.

Qualifications

• Resolve time-sensitive technical requests and maintain media gear.
• Maintain tech supply inventory and assist journalists with aerial video workflows.
• Collaborate with photographers, reporters and editors in the newsroom.
• Provide front-line technical support and onboarding for new staff.

Responsibilities

• Consistently demonstrate a customer service approach to technical support.
• Effectively resolve front-line technical problems for field crews.
• Communicate technology updates and workflow changes to relevant employees.
• Assist with technical onboarding of new employees.
• Construct how-to guides on media workflows and best practices.
• Provide ongoing documentation of newsroom hardware and software.
• Perform scheduled maintenance on photographer’s gear.
• Identify opportunities to improve newsroom workflows.
• Research new technology for capital projects.
• Assist with delivering and retrieving vehicles for maintenance.
• Follow up on reported discrepancies and make referrals.
• Work occasional weekends and holidays to support coverage.

Skills

Customer service

Technical support

Communication

Onboarding

Documentation

Maintenance

Workflow improvement

Video production

Team collaboration

Education

Bachelor’s degree in broadcasting or video production

FAA Part 107 certificate

Tools

Broadcast equipment

Job description

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Job Title: News Technology Coordinator - WPXI TV

Position Overview

WPXI TV Pittsburgh has an exciting opportunity for a News Technical Coordinator. The role is responsible for resolving time-sensitive technical requests, maintaining the gear used to present and preserve media, maintaining tech supply inventory, and working alongside journalists to capture aerial video of news assignments.

This role will work closely with the news photographers, reporters, and video editors of the newsroom.

Essential Duties and Responsibilities

• Consistently demonstrate a customer service approach to technical support
• Effectively resolve as a front-line technical problems for field crews
• Communicate technology updates and workflow changes to relevant employees
• Assist with technical onboarding of new employees
• Construct how-to guides on media workflows and best practices
• Provide ongoing documentation of news technology hardware and software
• Perform scheduled maintenance on photographer’s gear
• Identify opportunities to improve newsroom workflows
• Research new technology for capital projects
• Assist with delivering and retrieving vehicles for maintenance
• Follow up on reported discrepancies and make appropriate referrals
• Work occasional weekends and holidays as needed to support coverage

Minimum Qualifications

• Lift and carry 50lbs

Preferred Qualifications

• Broadcast newsroom experience preferred
• Bachelor’s degree in broadcasting or video production preferred
• FAA Part 107 preferred

About Cox Media Group

CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 17 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit www.coxmediagroup.com

CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people.

At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values – Teamwork, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference.

If you are currently a CMG employee, please log into THRIVE to access our internal career center.

CMG is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by applicable law.