Newport Aquarium Cafe Host - Part-Time Year Round [S]

Herschend Family Entertainment Corporation; Newport (KY); On-site; USD 14,000 - 20,000; Part time

Benefits offered by this job

Sick PTO

401K with company match

Free admission for you and dependents

Job summary

Newport Aquarium, part of Herschend Family Entertainment Corporation, is seeking a part-time Food & Beverage team member in Newport, KY. You will engage guests, answer questions, and support safe, friendly service at the on-site location.

Responsibilities include greeting guests, maintaining cleanliness, handling POS duties, and adhering to safety and PCI guidelines. Prior guest service or retail experience is a plus, with opportunities for cross-training.

Qualifications

• Point of sale experience is a plus.
• Must have strong public speaking skills and be able to read, write and speak English.
• Able to think clearly, react quickly, and stay calm in stressful situations.
• Previous guest service, food industry or retail experience preferred.
• Flexible schedule, including evenings, weekends and holidays.

Responsibilities

• Perform duties in a safe and compliant food and beverage operation.
• Maintain positive attitude and appearance; assist guests with information.
• Greet guests, handle inquiries, and provide outstanding customer service.
• Adhere to safety protocols and store cleanliness standards.
• Support cross-training in other food and beverage areas as needed.

Skills

Public speaking

Customer service

Retail experience

POS knowledge

Tools

POS system

Job description

Job Category: Food

Requisition Number: NEWPO011242

• Posted : October 23, 2026
• Part-Time
• On-site
• Rate : $12.50 USD per hour

Locations

Showing 1 location

Newport, KY 41071, USA

Description

MAJOR DUTIES AND RESPONSIBILITIES:

• Perform, adhere to, and implement all Herschend Enterprises' Core Values and Newport Aquarium Guest Experience Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient food and beverage operation.
• Always maintain a positive attitude and appearance.
• Approach guests in a friendly manner to offer assistance and provide information regarding Newport Aquarium.
• Arrive on time and ready to work all scheduled shifts, and in accordance with aquarium uniform and appearance standards.
• Always keep safety as a number one priority while working at Newport Aquarium.
• Must be self-motivated to work independently, as well as disciplined and reliable.
• Always maintain appropriate guest and team member relations, ensuring guest and team satisfaction.
• Demonstrates strong customer service and interpersonal skills.
• Responsible for maintaining store cleanliness in accordance with food safety guidelines.
• Responsible for maintaining PCI (Payment Card Industry) compliance.
• Maintain a friendly, respectful, outgoing and proactive approach to guests and team members.
• Perform other related duties or projects as assigned by the Food and Beverage management team.
• Ability and willingness to cross train in other food and beverage areas.
• Contribute to a work environment that is satisfying, enjoyable and energetic.

QUALIFICATIONS:

• Point of sale experience is a plus.
• Must have strong public speaking skills the ability to read, write and speak the English language (knowledge of other languages is a plus)
• Must be able to think clearly, react quickly, and calmly to changes and/or stressful situations
• Previous guest service, food industry or retail experience preferred.
• Ability to work a flexible schedule which may include evenings and/or weekends and holidays. We seek candidates with weekday availability.

REQUIREMENTS:

• Successful completion of pre-employment background check.
• Ability to remain stationary for long periods, ascend/descend stairs, bend and stoop.
• Physical strength, including the ability to lift up to 25 pounds.

WHAT YOU'LL GET:

• 24 hours of Sick PTO annually
• Profit Sharing and 401K Plan with company match
• Free entrance for you and your dependents which extends to most Herschend Enterprises' properties
• Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
• Discounts at Sharky's Café, Sweet Dreams Candy Company, and the gift shop
• Discounted tickets and annual passes for friends and family
• Training and development

You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start...and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!

And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.

Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU

Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving - give us purpose and guidance.

Qualifications

Skills

Preferred

Interpersonal Skills

Some Knowledge

Up-Selling

Some Knowledge

Behaviors

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest

Dedicated

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

Ability to Make an Impact

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Flexibility

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.