NEW! VRI/VRS Role. Sign Language Interpreter Part Time VRS at Home-L

Purple Communications, Inc; Kansas; Remote; USD 30,000 - 48,000; Part time

Benefits offered by this job

Limited Medical Plan

Telehealth Plan

Dental

Life Insurance

Short-term Disability

Accident & Critical Illness

401(k) Retirement Savings plan with an

EAP (Employee Assistance Program)

Massage Reimbursement

Flexible scheduling

Community work (when available)

Job summary

ZP Better Together, LLC is seeking a part-time Sign Language Interpreter to provide Video Relay Service (VRS) at home, via video or on-site as needed. Fluency in ASL and spoken English, accurate interpretation, and NAD-RID Code compliance are essential.

Applicants must commit to at least 24 hours per week, secure a private home workspace, pass an interpreting skills assessment, and may be subject to remote monitoring of the At Home environment and video calls.

Qualifications

• Must be able to work 24 hours per week.
• Must pass company's interpreting skills assessment.
• Must be willing to allow remote monitoring of the At Home environment and video call endpoints.
• Must be able to become licensed in any states requiring licensure.

Responsibilities

• Provide effective video relay service, video remote interpreting and onsite interpreting for consumers.
• Support and model company's mission and values.
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues.
• Exhibit professional behavior including punctuality and preparedness for shifts and timely record keeping.
• Adhere to FCC regulations and company policies.
• Demonstrate ability to adapt to new technologies and use video-based tools.
• Multi-task between interpreting and using video-based technology.
• Participate in company-sponsored training for Professional Development.
• Meet performance expectations with minimal supervision.
• Work effectively in a fast-paced, dynamic environment.
• Demonstrate strong interpersonal skills in all settings.
• Be able to travel as needed with access to a vehicle and valid license.

Skills

ASL fluency

English proficiency

Interpreting skills

NAD-RID knowledge

Multi-state licensure

Job description

Sign Language Interpreter Part Time VRS at Home-L

Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video and/or on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

ZP Part-Time/Flex Interpreters Are Eligible For The Following

Limited Medical Plan

will offset some major medical needs such as hospitalization and doctors appointments; includes a discounted vision program

Telehealth Plan

discounted telehealth that offers limited telehealth visits only

Dental

limited coverage for standard type dental care needs

Life Insurance

allows for flat coverage benefit

Short-term Disability

allows for a portion of wages to be paid in certain cases in which an employee cannot work

Accident & Critical Illness

Community work (when available)

Flexible scheduling

401(k) Retirement Savings plan with employer match

EAP (Employee Assistance Program)

Massage Reimbursement

Job Requirements

• Must be able to work 24 hours per week
• Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
• Must have a secure, lockable room in your primary residence or on your personal property
• Must pass company's interpreting skills assessment
• Must successfully complete New Hire Training.
• Must be willing to allow for the ability of remote monitoring and oversight of the At Home environment and both ends of a video call (video and audio)
• Must be able and willing to become licensed in any and all states requiring licensure

Essential Duties And Responsibilities Include The Following

• Provide effective video relay service, video remote interpreting and onsite interpreting for consumers
• Support and model company's mission and values
• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
• Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping
• Adhere to all policies and procedures as outlined by the company and all FCC regulations
• Demonstrate the ability to adapt quickly to new and changing technologies
• Multi task between interpreting effectively and utilizing video-based technology
• Participate in company-sponsored training for Professional Development
• Exhibit the ability to meet performance expectations with minimum supervision
• Possess the ability to work effectively in a fast paced, dynamic environment
• Demonstrate strong interpersonal skills in all settings
• Ability to independently travel. Where driving is required for onsite work, access to a vehicle, valid driver's license and required insurance is necessary
• Other duties as assigned

Minimum Qualification Requirements

• Eligible for licensing in all states
• One (1) year of professional interpreting experience
• One (1) year Video Relay Service interpreting experience in a call center environment, preferred
• Possess fluent ASL and spoken English language skills
• Able to provide accurate interpretation
• Possess a good understanding of Deaf culture
• Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
• You must be 18 years or older to apply
• Possess, as applicable, state licensure or credential requirements

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.

ZP Better Together, LLC is an Equal Opportunity Employer.