New Store Opening - Boutique Manager - Aventura

Christian Dior Couture; Miami (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Boutique Manager for their new store opening in Aventura. This role involves overseeing all aspects of boutique operations, including sales generation, team development, and client relations. With a focus on delivering exceptional customer service and achieving sales goals, the Boutique Manager will lead a talented team in a fast-paced environment. The ideal candidate will have extensive experience in luxury retail, a strong understanding of the industry, and the ability to foster a collaborative and motivated team culture. Join this prestigious brand and make a significant impact in the luxury fashion market.

Qualifications

• Over 10 years of boutique management experience in luxury retail.
• Strong understanding of luxury fashion and ability to motivate teams.

Responsibilities

• Achieve annual sales goals and ensure outstanding client service.
• Manage staffing, scheduling, and compliance with payroll budgets.
• Coordinate events to increase traffic and develop business strategies.

Skills

Boutique Management

Sales Generation

Client Development

Team Leadership

Effective Communication

Time Management

Job description

Join to apply for the New Store Opening - Boutique Manager - Aventura role at Christian Dior Couture

Get AI-powered advice on this job and more exclusive features.

Job Purpose

The Boutique Manager is responsible for all aspects of the Boutique including: sales generation, store operations, team and client development.

Responsibilities

1. Achieve annual Boutique sales goals across all product categories.
2. Lead the leadership team to develop Sales Associates in client development and sales goals.
3. Ensure outstanding client service at all times.
4. Conduct management meetings to review performance, operations, and develop business strategy.
5. Handle staffing, scheduling, and ensure compliance with payroll budgets.
6. Partner with HR for recruitment and hiring.
7. Manage payroll, expenses, and headcount within the Boutique Operating Budget.
8. Coordinate events with Corporate Office to increase traffic and sales.
9. Develop product knowledge with Merchants and Training Team.
10. Ensure visual merchandising aligns with brand direction and campaigns.

Profile

1. Coordinate in-store promotions like seasonal sales, trunk shows, contests.
2. Report on product sell-through and client feedback to Merchandising Team.
3. Oversee operational processes including shipping, inventory, and aftersales to minimize stock loss and enhance service.
4. Supervise compliance with company policies on security, personnel, sales, and store maintenance.
5. Review operational reports to ensure adherence to policies, supervise store profitability, and manage payroll budgets.

Additional Responsibilities

1. Review inventory records for accuracy.
2. Ensure security and safety standards are met.
3. Conduct quarterly emergency procedures meetings and update emergency contacts.
4. Develop strategies to support service, efficiency, and productivity.

Internal Candidate Requirements

• Over 10 years of boutique management experience.
• Strong understanding of Luxury Fashion Industry and clientele.
• Ability to develop and motivate teams, build relationships, and maximize results.
• Effective delegation and follow-up skills.
• Ability to manage time in a fast-paced environment.
• Clear communication skills.
• Availability for full-time schedule including nights, weekends, holidays, and travel as needed.
• Proficiency with relevant equipment and understanding of company policies.

Company Background

Christian Dior, founded in 1947, is renowned for French heritage and vibrant culture, emphasizing craftsmanship and creativity. As part of LVMH, Dior values diversity, sustainability, and community engagement, offering a supportive environment for growth and excellence.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Management, Customer Service, Training
• Industry: Retail Luxury Goods and Jewelry