New PSA Service Sales Representative 2

Johnson Controls; Boise (ID); On-site; USD 46,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

15 days vacation first year

401K with matching

Medical, dental, and vision benefits

On-the-job training

Equal opportunity employer

Job summary

Johnson Controls is seeking a PSA Service Sales Rep - Fire to grow planned service agreements for fire and related building systems within commercial properties. You will develop new business, expand customer relationships, and convert opportunities into recurring revenue.

Responsibilities include conducting building surveys, preparing estimates, and supporting proposal development while coordinating with operations. Strong B2B sales experience and knowledge of building systems are highly valued.

Qualifications

• Experience in B2B sales within a commercial environment.
• Ability to sell technical or facility-related solutions driven by customer needs.
• Knowledge of commercial building systems (fire alarm, suppression, sprinkler, security, etc.).

Responsibilities

• Promote and sell planned service agreements for commercial building systems.
• Establish contact with prospects and qualify buyers of service contracts.
• Develop relationships and follow up to maintain pipeline and customer trust.
• Identify needs and craft a sales strategy to match opportunities.
• Close sales to meet plan objectives and maintain backlog.
• Conduct surveys to support estimates and develop proposals.
• Maintain accurate records and provide timely reports.

Skills

B2B sales

Account development

Building systems knowledge

Customer relationship management

Negotiation

Closing skills

Tools

Salesforce

Job description

PSA Service Sales Rep - Fire

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. In this role, you will help customers protect commercial properties by growing planned service agreements for fire and related building systems.

Role Overview

As a PSA Service Sales Rep - Fire, you will be responsible for developing new business and expanding existing customer relationships through planned service agreement sales. You will work with commercial customers to understand their needs, position the right service solution, and convert opportunities into recurring business that supports long-term customer value.

Key Responsibilities

• Promote and sell planned service agreements for commercial building systems, including fire alarm, suppression, sprinkler, security, sound, communication, and inspections.
• Establish contact with prospects and qualify potential buyers of service contracts.
• Develop positive customer relationships and build trust through consistent follow-up and professional communication.
• Identify customer needs and create a sales strategy that matches the building, account, and service opportunity.
• Close sufficient sales to meet sales plan objectives and maintain a healthy proposal backlog.
• Conduct building surveys to support estimates and develop accurate sales proposals.
• Maintain accurate records of sales activity, correspondence, expenses, and competitive activity.
• Submit sales reports on time and keep internal stakeholders informed of pipeline status and customer developments.

How You Will Do It

• Own your results with accountability, safety, and integrity in every customer interaction and sales decision.
• Stay close to the customer’s building, priorities, and installed base so you can remove obstacles and present the right service solution.
• Use marketing strategies, lead follow-up, and disciplined prospecting to create a steady flow of opportunities.
• Improve every day by listening to customer feedback, reviewing proposal outcomes, and refining your approach with candor and problem-solving.
• Work as one team with operations and internal partners, sharing information clearly and valuing different perspectives.
• Use Salesforce to track activity, manage follow-up, and maintain accurate sales reporting.

Qualifications

• Experience in B2B sales, account development, or service agreement sales in a commercial environment.
• Ability to sell technical or facility-related solutions with a clear understanding of customer needs and decision drivers.
• Knowledge of commercial building systems, ideally including fire alarm, suppression, sprinkler, security, sound, communication, or inspections.
• Ability to conduct building surveys, prepare estimates, and support proposal development.
• Strong relationship-building, communication, negotiation, and closing skills.
• Demonstrated organization, follow-through, and time management skills.
• Ability to maintain accurate records, manage a proposal backlog, and produce timely sales reports.
• Proficiency with Salesforce.

Nice to Have

• Experience selling planned or preventive maintenance agreements.
• Familiarity with vertical markets and fire code requirements.
• Prior experience working closely with operations, estimators, or service teams.

Why Join Us

• Competitive salary.
• 15 days of vacation in the first year.
• Comprehensive benefits package including 401K, medical, dental, and vision care available day one.
• Encouraging and collaborative team environment.
• Dedication to safety through the Zero Harm policy.
• On-the-job and cross-training opportunities.

Salary Range: HIRING SALARY RANGE: $46,200. - 69,0. (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package.

For details, please visit the About Us tab on the Johnson Controls

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here .