New Product Introduction Manager (NPI)

Reynolds American Inc.; Winston-Salem (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan

Health and welfare benefits

Tuition reimbursement

Company vehicle

Mobile phone allowance

Paid leave

Parental leave

Job summary

Reynolds American is seeking a New Product Introduction Manager (NPI) in Winston-Salem, NC to lead end-to-end product introductions and governance. You will drive cross-functional collaboration across Commercial, R&D, Supply Chain, Manufacturing, and Regulatory to ensure launches meet timelines, cost, and quality targets.

The role requires a strong background in NPI, stage-gate processes, and risk management, with proven ability to translate business needs into actionable plans and to manage

Qualifications

• 5+ years of relevant professional experience in supply chain, operations, engineering, or related field.
• 3+ years of project management, supply chain, commercialization, product development, manufacturing, or related fields.
• Experience leading cross-functional projects in complex business environments.
• Knowledge of NPI (New Product Introduction), stage-gate methodologies, project management, and product lifecycle processes.
• Understanding of supply chain, manufacturing, procurement, commercialization, risk management, and continuous improvement practices.

Responsibilities

• Lead and govern the New Product Introduction (NPI) process from concept through launch.
• Manage cross-functional projects, delivering on time, within budget, and aligned with business objectives.
• Develop, maintain, and monitor project plans, milestones, timelines, and launch readiness activities.
• Lead cross-functional teams across Commercial, Marketing, R&D, Supply Chain, Manufacturing, Procurement, Quality, Regulatory, Finance.
• Identify, assess, and mitigate project risks, issues, and dependencies.
• Oversee product lifecycle activities including launches, changes, and discontinuations.

Skills

Project management

Cross-functional leadership

Stakeholder management

Supply chain

Communication

Education

Bachelor's degree in supply chain/ related field

Associate degree with 5+ years experience

Job description

Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can't wait, let's shape it together!

REYNOLDS AMERICAN has an exciting opportunity for a New Product Introduction Manager (NPI) in Winston Salem, NC

Lead the execution and governance of the New Product Introduction (NPI) process to ensure the successful commercialization of new products and product changes. Responsible for managing cross-functional projects from concept through launch, ensuring delivery against timeline, cost, quality, and business objectives.

This role drives alignment across commercial and operational functions, mitigates risk, manages lifecycle impacts, and continuously improves NPI processes to support efficient and successful product introductions.

Your Key Responsibilities Will Include

• Lead and optimize the New Product Introduction (NPI) process, ensuring compliance with governance, standards, and best practices.
• Manage end-to-end product commercialization projects, delivering launches on time, within budget, and aligned with business objectives.
• Develop, maintain, and monitor project plans, milestones, timelines, and launch readiness activities.
• Lead cross-functional teams and coordinate stakeholders across Commercial, Marketing, R&D, Supply Chain, Manufacturing, Procurement, Quality, Regulatory, and Finance.
• Secure resources, facilitate communication, and drive accountability to achieve project deliverables and key milestones.
• Identify, assess, and mitigate project risks, issues, and dependencies while supporting business continuity and escalation processes.
• Oversee product lifecycle activities, including launches, product changes, and discontinuations, minimizing operational and inventory risks.
• Drive continuous improvement initiatives to enhance commercialization effectiveness, execution efficiency, and stakeholder experience.
• Utilize project insights, lessons learned, and performance metrics to strengthen future product launch and portfolio management activities.
• Perform other related duties as assigned.

What are we looking for?

• Bachelor's degree in supply chain, Operations, Engineering, Business, Life Sciences, or a related field or associate degree in a related field with 5+ years of relevant professional experience.
• 3+ years of experience in project management, supply chain, commercialization, product development, manufacturing, or related fields.
• Experience leading cross-functional projects in complex business environments.
• Knowledge of NPI (New Product Introduction), stage-gate methodologies, project management, and product lifecycle processes.
• Understanding of supply chain, manufacturing, procurement, commercialization, risk management, and continuous improvement practices.
• Strong project management, stakeholder management, communication, negotiation, and problem-solving skills.
• Ability to lead cross-functional teams, influence stakeholders without direct authority, and manage competing priorities.
• Proven ability to navigate ambiguity, manage project risks and dependencies, and translate business requirements into actionable plans.

WE ARE REYNOLDS AMERICAN - A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.

See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

Salary And Benefits Overview

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.

• Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
• Company contributes an additional three percent to 401(k) whether employee participates or not
• Comprehensive health- and welfare-benefits package (including medical, dental, vision, and prescription drugs)
• Health Savings Account start-up contribution for employees who elect the high deductible health plan
• Flexible spending accounts for both Health Care and Dependent Care allowing employee to use pre-tax dollars to pay for qualified expenses during the calendar year
• Employee assistance program offering 8 free counselling sessions, per issue, each calendar year for employees and their dependents
• Company paid life insurance of 1x annual base pay ($50,000 minimum)
• Company paid accidental death or dismemberment insurance of 2x annual base pay ($50,000 minimum)
• Voluntary insurances offered at group rates employee and dependent life insurance, AD&D insurance, critical illness, accident coverage, disability buy-up, and auto & home insurance
• Tuition reimbursement and student loan support
• Dependent Scholarship Programs
• Free confidential personal financial counselling service
• On-site health centers and 24/7 fitness centers at certain company locations
• A charitable giving matching grants program that enables employees to direct and double their donations to qualifying charitable organizations of their choice
• Health-care concierge service
• Volunteer service opportunities
• Extensive training opportunities
• Company vehicle for eligible employees
• Mobile phone allowance for eligible employees
• Paid Leave

• Sick and Personal Time (exempt employees may be excused with pay for brief absences; non-exempt employees receive up to 6 days)
• Vacation (levels Below Senior Director receive 15 days (pro-rated during first year of service); Senior Director and Officers receive 25 days (pro-rated during first year of service)).
• Holidays (Nine company recognized and two annual personal holidays to be used at the employee’s discretion)
• Paid Parental Leave + temporary reduced work schedule opportunity
• Funeral Leave
• Short-Term Disability Leave
• Long-Term Disability Leave
• Jury Duty Leave
• Military Leave
• Released Time for Children’s Education
• Community Outreach Leave
• Other paid leave benefits, as required by state or local law
• Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement - it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at [e-mail]

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