New Patient Navigator - 258796

Medix™; Lakewood (CO); On-site; USD 65,000 - 90,000; Full time

Job summary

Medix is seeking a New Patient Navigator to drive referral partner outreach and streamline onboarding for oncology clinical trial participants. You will partner with principal investigators and care teams to cultivate physician networks and manage initial consults, medical records, and enrollment workflows within complex oncology protocols.

You will monitor trial slots using EMR/CTMS, ensure smooth handoffs to coordinators, and deliver data-driven updates to site leadership.

Qualifications

• Experience in oncology clinical research or oncology patient navigation.
• Bachelor’s degree or commensurate professional experience.
• 5+ years in patient-facing clinical environments or healthcare relationship development.
• Understanding of clinical research processes and protocol workflows.
• Strong project management and stakeholder-relationship skills.
• Excellent oral and written communication, presentation, and interpersonal skills.
• Analytical, problem-solving and critical thinking abilities.
• Proficiency with Office 365 and EMR/CTMS platforms.

Responsibilities

• Develop physician referral networks and partnerships with community practices.
• Manage patient navigation from referral to Cycle 1 Day 1 treatment initiation.
• Coordinate handovers to Clinical Research Coordinators and communicate status.
• Monitor slot availability and enrollment pipelines using CTMS/EMR; report metrics.
• Collaborate with investigators and research teams to optimize screening schedules.

Skills

Oncology clinical research experience

Patient navigation

Project management

Communication skills

Analytical thinking

Office 365 proficiency

EMR/CTMS familiarity

Education

Bachelor’s degree or commensurate experience

Tools

EMR systems

CTMS

Office 365

Job description

We are seeking an engaging and strategic New Patient Navigator to drive referral partner outreach and deliver a seamless onboarding experience for clinical trial participants. Operating at the intersection of community engagement, patient care, and study operations, you will cultivate high-value relationships with physician referral networks, manage new patient consult workflows, and optimize enrollment pipelines specifically within complex oncology clinical trials. Working directly alongside Principal Investigators, Medical Directors, and Clinical Research Coordinators, you will ensure efficient trial slot fulfillment while delivering exceptional support to patients throughout the screening and pre-treatment phase.

Responsibilities

• Physician & Community Partnership Development: Design and execute strategic outreach plans to build high-value referral networks with community physicians and medical practices; forge partnerships with diverse community organizations to elevate clinical trial awareness and expand subject enrollment pipelines.
• Patient Navigation & Enrollment Operations: Serve as the primary point of contact for prospective trial participants, facilitating initial consult scheduling, securing required medical records, and providing end-to-end guidance from initial referral intake through Cycle 1 Day 1 treatment initiation.
• Care Coordination & CRC Handover: Ensure seamless operational handoffs to assigned Clinical Research Coordinators prior to treatment commencement, maintaining closed-loop communication with referring physicians regarding candidate trial status, enrollment, or screen failures.
• Systems, Slot Management & Analytics: Utilize Clinical Trial Management Systems and Electronic Medical Records to monitor study slot availability, match potential subjects to active protocols, track referral pipelines, and deliver data-driven metrics to site leadership and Medical Directors.
• Cross-Functional Collaboration: Partner closely with Principal Investigators and research team leaders to prioritize screening schedules, resolve operational bottlenecks, and maintain high standards of patient-centric care.

Required Skills

• Prior oncology clinical research or oncology patient navigation experience
• Bachelor’s degree in a relevant discipline or commensurate professional experience.
• 5+ years of combined experience in patient-facing clinical environments, physician outreach, account management, or healthcare relationship development.
• Demonstrated understanding of clinical research processes and protocol workflows.
• Proven expertise in project management and relationship building, with the ability to influence cross-functional stakeholders and handle competing operational priorities with a high sense of urgency.
• Exceptional oral and written communication, presentation skills, and interpersonal intelligence.
• Strong analytical, problem-solving, and critical thinking capabilities.
• Advanced technical proficiency in Office 365 products, with demonstrated experience navigating EMR and CTMS platforms.

Schedule / Shift

• Regular Schedule: Monday - Friday, 8:00 AM - 5:00 PM