New Patient Coordinator II (Skokie)

Orthodontic Experts Ltd; Skokie (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading orthodontic practice is seeking a dedicated Orthodontic Assistant in training to join their team. Responsibilities include assisting in various procedures, learning to perform orthodontic tasks, and contributing to patient care. Full-time employees enjoy comprehensive benefits including medical insurance and paid training.

Benefits

Paid Training

Clinical Bonuses

401(k) and matching

Tuition Assistance Program

Free and discounted Orthodontic Treatments

Qualifications

• Experience in a dental or orthodontic setting preferred.

Responsibilities

• Assist the orthodontist during procedures.
• Learn and master various orthodontic procedures under supervision.
• Take records, making clear x-rays and photos.

Skills

Computer skills

Ability to work independently

Teamwork

Bilingual - Spanish

Education

High School Diploma / GED

Job description

Description

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a Orthodontic Assistant. We currently have 29 offices in the greater Chicagoland area, Wisconsin, Indiana and Indianapolis. This year we are on track to open additional offices! Our core Values consist of the following:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description:

As a New Patient Coordinator II (NPC II), you will be set on the training path of an Orthodontic Assistant in training. Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering various orthodontic procedures. They must be able to demonstrate that they are grasping the procedures and are able to perform them by making progress towards mastering the procedures and performing them independently or under the direction of the orthodontist. The NPC II will also act as a backup for the NPC role, which consists of taking records (pictures and x-rays) used for creating a treatment plan for the new patient.

Duties include but are not limited to:

• Under the supervision of the orthodontist, the NPC II is responsible for learning and mastering the following orthodontic procedures.
• Assist the orthodontist during procedures, such as adjusting braces and placing orthodontic appliances.
• Complete Full Arch Bonding top and bottom, as well as bonding fixed retainers.
• Debonding
• Rebonding Brackets
• Using various digital scanners
• Making clear retainers
• Delivering expanders, space maintainers and forsus.
• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Completion of annual compliance training
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently and in a team setting
• Computer skills
• Previous experience in a dental or orthodontic setting preferred
• Bilingual - Spanish

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday - Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45 am to 6:00 pm shifts per month
• Base location: 4240 Dempster St , Skokie, IL 60076
• This position requires travel to additional clinics for training and coverage purposes - Bucktown, Avondale and Harwood Heights

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments