New Patient Coordinator (Burbank)

Orthodontic Experts Ltd; Burbank (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a community-focused orthodontic practice as a New Patient Coordinator! This role involves welcoming new patients, taking essential records, and ensuring a smooth onboarding experience. You'll collaborate with a dedicated team to meet clinic goals while maintaining a clean and efficient workspace. The position offers competitive pay and a range of benefits, including paid training, health insurance, and more. If you're passionate about making a difference in patients' lives and thrive in a collaborative environment, this is the perfect opportunity for you.

Benefits

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Holiday Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) and matching

Free and discounted Orthodontic Treatments

Qualifications

• Minimum 6 months of chairside experience required.
• Strong computer skills and teamwork abilities are essential.

Responsibilities

• Greet new patients and assist with their initial records.
• Maintain a clean working environment and assist in sterilization.
• Participate in marketing events and cover payment options.

Skills

Computer skills

Ability to work independently

Ability to work in a team

Chairside experience

Education

High School Diploma/GED

Job description

Description

About us:

Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New Patient Coordinator. We currently have 28 offices in the greater Chicagoland area, Wisconsin and Indiana. This year we are on track to open additional offices! Our core Values consist of the following:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.

Working Hours/ Location:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9.30 am to 6.00 pm shifts per month
• 7820 S. Cicero Avenue , Burbank, IL 60459
• Travel to Kedzie, Willowbrook, Orland Park/Pilsen
• Full time
• Rate of pay - 16$

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments