New Patient Coordinator

Oncology Consultants; Houston (TX); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401k with 100% match

Paid Time Off

Job summary

American Oncology Network is seeking a New Patient Coordinator in Houston to manage patient intake and scheduling for physicians across the network. You will assist with referrals, insurance information, and coordinating hospital consultations to ensure smooth patient flow and regulatory compliance.

The role requires strong communication, multitasking, and proficiency in MS Office, with a patient-centric, discreet approach to confidential information.

Qualifications

• High School diploma or GED required.
• Ability to communicate effectively with physicians in a fast-paced environment.
• Familiarity with MS Office suite and standard office equipment.

Responsibilities

• Assigns new patients and hospital consultations to designated physicians.
• Gathers data, prepares reports, and supports administrative problems solving.
• Maintains confidentiality and handles sensitive information with tact.

Skills

Communication

Multi-tasking

MS Office

Interpersonal skills

Analytical ability

Attention to detail

Travel coordination

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Outlook

Job description

New Patient Coordinator page is loaded## New Patient Coordinatorlocations: US-TX-Houstontime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR7367**Location:**Oncology Consultants - Business Office**Hiring Range:**$16.49 - $23.77# **Position Summary**Assigns new patients and hospital consultations to designated physicians. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.# **Qualifications****Education*** High School diploma or GED is required**Previous Experience*** Ability to communicate effectively with physicians. Must be able to multi-task and work in a fast-paced environment.* Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database, and presentation software.* Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.* Analytical ability is required in order to gather and summarize data for reports, find solutions to various administrative problems and prioritize work. Work requires continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.* Must have knowledge of secretarial, office administrative procedures and knowledge of use and operation of standard office equipment at a level generally acquired through related experience.**Licenses/Certifications*** Valid Driver's license in state of residency for travel to clinics is required.**Core Capabilities*** Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.* Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.* Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.* Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.* Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.* Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.* Computer Skills:Proficiency in MS Office Word, Excel, Power Point, and Outlook required.**Standard Core Workdays/Hours**: Monday to Friday 8:00 AM - 5:00 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.#AONOC**American Oncology Network**AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. It is the fastest growing national network of community oncology practices delivering local access to exceptional cancer care.AON serves its expanding network of partner practices by providing proven practice management expertise. Our employees across the country work together to empower physicians to make cancer care better. By driving integrated, collaborative care, we are proudly helping community oncologists deliver the highest quality care to every patient.Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at AON cherish and never take for granted. A career in oncology offers all sorts of rewards. But working at AON offers employees more than most.* As a fast-growing national company, the opportunity to join a national workforce with flexible work options is available. We offer competitive compensation packages that include comprehensive health insurance with a robust provider network. Our 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members, and we feature a generous Paid Time Off (PTO) program.* At AON, we offer you more than a job, we offer you a career. As a network of independent oncology practices working together as one, we host annual summits each year, providing our employees a chance to collaborate with AON peers from across the country. Promoting from within is a priority at AON, and we support our team members continued growth through professional development programs and tuition assistance.