New Homes Consultant

Cobblestone Homes; Tittabawassee Township (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Paid time off

Professional development opportunities

Career growth opportunities

Annual bonus based on team performance

Job summary

A homebuilding company in Tittabawassee Township is seeking a New Home Consultant to provide exceptional customer experiences as clients navigate their home-buying journey. The ideal candidate will possess strong communication skills and a passion for relationship management. Responsibilities include serving as the primary point of contact for homebuyers, educating them on the buying process, and building loyalty through exceptional service. The position offers a competitive salary, comprehensive benefits, and opportunities for career growth.

Qualifications

• Strong customer service skills and passion for relationship management.
• Experience in sales, customer service, or homebuilding preferred.
• Organizational skills to manage multiple clients effectively.

Responsibilities

• Serve as the primary contact for homebuyers.
• Educate clients through the home-buying process.
• Build strong relationships to foster loyalty.

Skills

Customer service

Relationship management

Strong communication

Problem-solving

Interpersonal skills

Organization

Flexibility

Tools

Microsoft Office Suite

CRM systems

Job description

Cobblestone Homes

New Homes Consultant

Cobblestone Homes is dedicated to making people's dreams come true by creating more than just homes; we offer a unique experience. We pride ourselves on our strong culture, excellent customer care, and commitment to treating our clients like family. Our mission is to ensure that every client feels supported and valued throughout their home-buying journey.

At Cobblestone Homes, our leadership philosophy and core values guide every action and decision. We are dedicated to integrity, leadership, teamwork, care, and continuous learning. These timeless values ensure we always do the right thing, foster a strong desire to win, leverage collective strengths, care about people and our work, and embrace new knowledge. Our positive attitude is as important as technical skills, and we believe that maintaining a positive environment is crucial to delivering exceptional experiences. At Cobblestone, we are passionate about our mission and dedicated to exceeding client expectations through passion, dedication, and attention to detail. Join us in creating extraordinary experiences and lasting value.

Learn more about us at: https://cobblestone.me/

Cobblestone Homes is seeking a New Home Consultant to serve as the trusted point of contact for our clients as they begin their journey into navigating to a new home and lifestyle.

This role requires a customer-centric approach and the ability to build strong relationships.

As the New Home Consultant, you will act as a consultative salesperson, ensuring that every homebuyer is educated, engaged, and excited about their new home. You will be responsible for developing strong relationships, addressing client needs, working with a team of Cobblestone professionals, and helping homeowners navigate the process with ease. If you have a passion for people, an eye for detail, and the ability to turn challenges into opportunities, we'd love to hear from you!

Key Responsibilities

• Serve as the primary point of contact for homebuyers, ensuring an exceptional experience.
• Educate and guide clients through the home-buying and building process, proactively addressing concerns and setting clear expectations.
• Build strong, long-term relationships with customers to foster loyalty and referrals.
• Identify opportunities to enhance the client experience, providing tailored recommendations and solutions.
• Collaborate with internal teams, including sales, design, and construction, to ensure seamless communication and customer satisfaction.
• Resolve client concerns with professionalism and empathy, ensuring a positive outcome.
• Maintain detailed client records and follow up consistently to ensure satisfaction.
• Participate in company events, home tours, parade of homes, and customer appreciation initiatives.
• Stay informed on industry trends, market conditions, and customer feedback to drive continuous improvement.

Qualifications

• Passion for customer service and relationship management.
• Strong communication, problem-solving, and interpersonal skills.
• Previous experience in sales, customer service, or client success, homebuilding, or a related field.
• High level of organization and ability to manage multiple clients and projects simultaneously.
• Proficiency in Microsoft Office Suite and CRM systems.
• Ability to work flexible hours, including evenings and weekends, as needed.
• Positive attitude, self-motivation, and a commitment to excellence.

What We Offer

• Competitive salary with performance-based incentives.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Paid time off and holiday pay.
• Professional development and training opportunities.
• Supportive and collaborative work environment.
• Opportunities for career growth and advancement within the company.
• Annual bonus based on team performance.

At Cobblestone Homes, we believe in fostering a vibrant, inclusive company culture where team members are valued, supported, and empowered to succeed. Join a dynamic workplace where collaboration, innovation, and personal growth thrive. Enjoy a fulfilling career with us and make a meaningful impact every day!

If you are a motivated individual with a passion for building relationships and delivering exceptional customer experiences, we want to hear from you! Apply now and become part of the Cobblestone Homes family.