New Home Sales Consultant - \"On Your Lot\"

Pacific Lifestyle Homes; Vancouver (WA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical/dental/vision benefits for员工及家

401(k) retirement plan with company

New home discount

120 hours of paid time off

Six paid holidays

Volunteer hours

Employee Recognition Program

Referral bonus up to $1,000

Engaging culture events

Miscellaneous allowances

Job summary

Pacific Lifestyle Homes in Vancouver, WA is seeking a New Home Sales Consultant to support our scattered lot and on-your-lot programs. You will build relationships, guide homebuyers from lot selection to move‑in, and deliver an exceptional customer experience in a fast‑paced sales environment.

The role requires a real estate license, at least 3 years of sales experience, strong communication and problem‑solving skills, and the ability to manage multiple priorities.

Qualifications

• Minimum of 3 years of successful sales experience, meeting targets.
• Real estate license required; dual license (OR/WA) preferred.
• 3+ years of exceptional customer service experience.
• Strong verbal and written communication skills.
• Creative problem solving with empathy and confidence.
• Organizational and time management skills to handle multiple priorities.

Responsibilities

• Achieve or surpass monthly sales and appointment targets set by the sales manager.
• Maintain a customer satisfaction rating of 90% or higher through proactive engagement.
• Follow up with leads and keep Salesforce records up to date.
• Present a confident, knowledgeable demeanor to build trust with customers.
• Adhere to a structured sales process to improve efficiency.
• Assist in contract and sales document preparation with accuracy and compliance.
• Educate customers on the home buying process and set clear expectations.
• Address inquiries with professionalism and expertise.
• Collaborate with Realtors/Brokers to drive Outside Realtor‑generated sales.
• Utilize Salesforce and other CRM tools to streamline workflows.

Skills

Sales experience

Real estate license

Customer service

Communication

Problem solving

Time management

Tools

Salesforce

Job description

LIFE AT PACIFIC LIFESTYLE HOMES

Experience the difference of being part of the Pacific Lifestyle Homes family. As a two-time recipient of the prestigious Building Industry Association "Builder of the Year" award and the esteemed National Housing Quality Gold Award, we are more than just a homebuilder – we are dedicated to BUILDING BETTER LIVES! From our humble beginnings in 1996, we have grown to construct over 6,500 homes and 130 communities across SW Washington, the Portland Metro area, greater Puget Sound area, and the Boise Metro landscape. Join us and build your career with a company committed to excellence and community impact.

Job Type

Full-time

JOB MISSION

As a New Home Sales Consultant at Garrette Homes, you will play a pivotal role in supporting our Scattered Lot and On Your Lot (OYL) homebuilding programs throughout the Vancouver, WA area. This position is ideal for a motivated professional who thrives on building relationships, delivering an exceptional customer experience, and guiding homebuyers through every step of the new home journey — from lot selection to move‑in day.

Job Responsibilities

• Achieve or surpass monthly sales and appointment targets set by the sales manager.
• Maintain a customer satisfaction rating of 90% or higher by providing proactive engagement and exceptional service.
• Ensure timely follow‑up with leads and maintain accurate records in Salesforce to optimize sales opportunities.
• Present a confident and knowledgeable demeanor to customers, building trust and rapport.
• Adhere to a structured sales process consistently to enhance efficiency and effectiveness.
• Assist in contract and sales document preparation, ensuring accuracy and compliance.
• Cultivate a positive customer experience by setting clear expectations and educating on the home buying process.
• Proactively address customer inquiries with professionalism and expertise.
• Collaborate with the Realtor/Broker community to drive Outside Realtor‑generated sales, fostering strong partnerships.
• Utilize Salesforce and other contact management software to streamline processes and boost sales performance.

Job Requirements

• Proven Sales Experience: Minimum of 3 years of successful sales experience, demonstrating a track record of achieving sales targets.
• A valid real estate license is required. Dual license (Oregon and Washington) is highly preferred.
• Exceptional Customer Service: Minimum of 3 years of demonstrated excellence in delivering exceptional customer service, ensuring high satisfaction levels.
• Strong Communication: Exceptional verbal and written communication abilities to effectively interact with clients and stakeholders.
• Problem‑Solving: Creative problem‑solving approach with empathy and confidence, prioritizing the company's interests.
• Organizational and Time Management: Strong multitasking, organizational, and time management skills to handle multiple priorities efficiently and meet deadlines.

TRAVEL REQUIREMENTS

Regular travel within the metro area is required.

WHY WORK HERE

Benefits

• Company supported medical, dental and vision benefits for employees and families
• Participation in our 401(k)-retirement savings plan with Company contributions
• New home discount
• 120 hours of paid time off for the first year
• Six paid holidays
• Paid volunteer hours
• Employee Recognition Program
• Employee Referral Bonus - Up to $1,000
• Engaging company culture – Including our annual “Ferris Bueller’s Day Off”
• And much more!

OUR CULTURE / VALUES

At Pacific Lifestyle Homes, our vibrant culture defines who we are. We believe in the power of open communication, where every voice is valued and heard. With a strong emphasis on personal growth, we offer one‑on‑one coaching, regular reviews, and prioritize internal promotion whenever feasible. Our actions are guided by our core values of respect, accountability, candor, humility, integrity, and teamwork, shaping every decision we make and every interaction we have.

Build your career at Pacific Lifestyle Homes, where we are committed to the idea that a skilled team can build homes and communities that withstand the test of time. Picture yourself driving by our neighborhoods a decade from now, brimming with pride knowing you played a vital role in their creation. Do not miss the opportunity to make a lasting impact with us!

For additional information about Pacific Lifestyle Home’s Company Culture and how it can enrich your career, we invite you to view the video at the following link: https://youtu.be/Hud-5EsJ2fw

WORK ENVIRONMENT

Sales team members will primarily work from one of our Regional Model Homes, with a general schedule of Wednesday to Sunday from 10 AM to 6 PM. There may also be occasional office work requirements.

Our dress code and appearance policy reflect our commitment to professionalism and our dedication to maintaining a premier standard as a homebuilder.

Prior managerial reference checks, background check and a pre‑employment drug screen are required steps in our hiring process.

We are proud to be an Equal Opportunity Employer.

Total Compensation Package: $180,000-$240,000 [Inclusive of base salary, profit sharing, and any applicable allowances. Final offer will be determined based on experience and qualifications]