New Home Counselor

Beazer Homes; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Beazer Homes is seeking a New Home Counselor to guide customers through the homebuying journey, from model homes to key handoffs. You will build meaningful connections, educate buyers, and help them feel confident and excited about Beazer’s product offerings.

You will collaborate with teams to ensure a seamless experience, bring energy and optimism, and manage the sales process with strong organizational skills and customer care at every step.

Qualifications

• Experience in sales and customer-facing roles.
• Strong communication and interpersonal skills.
• Ability to educate customers about product offerings and closing processes.
• Optimism and energy with exceptional organizational skills.

Responsibilities

• Contribute to monthly sales goals by achieving targets.
• Educate prospective and current customers via calls, emails, texts and events about Beazer’s offerings.
• Provide high level of customer care throughout the full sales and closing cycle.

Skills

Sales

Customer Service

Communication

Organization

Job description

Overview

As a New Home Counselor (NHC), you are the face of Beazer Homes, a trusted guide and brand ambassador who delivers an elevated, seamless homebuying experience. From the moment customers walk into one of our model homes to the day they receive their keys, you will be there every step of the way, ensuring they feel supported, informed, and celebrated throughout their journey.

Your primary responsibility is to build meaningful connections that instill confidence and enthusiasm in every customer interaction, ultimately resulting in sales and delighted homeowners.

At Beazer, we take pride in building innovative, energy-efficient homes and we rely on our NHCs to deliver a buying experience that reflects the same quality and care. To thrive in this role, you’ll bring optimism, energy, and exceptional organizational skills, along with a genuine desire to help customers make one of the most important decisions of their lives.

While individual excellence is valued, collaboration and teamwork are the foundation of our shared success. Together, we make the process of homeownership an elevated and lasting experience.

Primary Duties & Responsibilities

• Actively contributes to the achievement of monthly sales goals by achieving or exceeding individual sales targets
• Excite, engage and educate prospective and current customers through calls, emails, text and events to educate them about Beazer’s product offerings
• Provide the highest level of customer care and service throughout the full sales and closing cycle