New Home Counselor

Clayton Homes (New); Denver, Northern (CO, KY); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Home purchase discount

Tuition Reimbursement

Job summary

Oakwood Homes is seeking a New Home Sales Counselor to support buyers in the Green Valley Ranch and Brighton communities. You will guide prospective buyers through a road map presentation and virtual demonstration of Oakwood Homes, address questions, overcome objections, and work toward securing contracts.

In this role you’ll be responsible for buyer satisfaction, follow-up, and collaboration with the Community Team.

Qualifications

• Exceptional customer service and communication skills.
• Self-starter and self-motivated.
• Exceptional sales skills.
• Experience in single-family residential or related field beneficial.
• Detail-oriented with ability to multitask and prioritize.
• Proficiency in MS Office (Word, Excel and Outlook).

Responsibilities

• Lead prospective buyers through a planned road map presentation and virtual demonstration about Oakwood Homes, Community, Model Homes & Homes Sites.
• Satisfy buyer questions, overcome objections, and secure sales contracts.
• Ensure buyer satisfaction through regular follow-up and follow-through.
• Collaborate with Community Team and address homeowner/buyer concerns throughout the process.
• Self-prospect for Realtors & Referrals.
• Utilize HubSpot CRM and other tools in daily activities.

Skills

Customer service

Self-starter

Sales skills

Residential sales

Detail-oriented

Prioritization

MS Office

Communication

HubSpot CRM

Tools

HubSpot CRM

MS Office

Job description

What will you do in this role? As a New Home Sales Counselor for Oakwood Homes, you will work in our Green Valley Ranch and Brighton area communities.

Essential Duties and Responsibilities:

The primary focus of this position will be to support prospective buyers. Lead prospective buyers through a planned road map presentation & virtual demonstration about Oakwood Homes, Community, Model Homes & Homes Sites Satisfy buyer questions, overcome objections, and secure sales contracts Responsible for overall buyer satisfaction through regular follow-up and follow-through Community Team participation Address homeowner/buyer concerns throughout the entire process Self-Prospecting (Realtors & Referrals) Daily focus & and reporting on key success drivers resulting in closing the sale and writing the contract Dedication and openness to embracing new technologies, specifically the HubSpot CRM system, and other tools.

You Have:

• Exceptional customer service and communication skills
• Must be a self-starter & self-motivated
• Exceptional sales skills
• Experience in single-family residential or related field beneficial but not required.
• Must be detail-oriented and be able to multi-task
• Must be effective at prioritizing
• Proficiency in MS Office - Word, Excel and Outlook
• Good verbal and written communication skills, including the ability to communicate with internal and external customers.
• Ability to follow defined business processes and align with the company’s corporate culture.
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Must be a team player and can sell strategically with a partner.

You Might Also Have:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual in person attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen and speak clearly.

Benefits & Perks

Comprehensive benefits package includes Medical, Dental, Vision, FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP Time Off benefits include Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, refresh, floating holidays, and parental leave Home purchase discount Tuition Reimbursement Expected Salary: $30,000 Annual Salary - This position is eligible for additional sales commissions All benefits are subject to qualification and hire dates.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Oakwood Homes is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older Exemption Justification: Exempt. Business Unit - Oakwood Homes The Clayton story began in 1956 with a simple but powerful mission - helping more hardworking families across America achieve homeownership. Clayton is committed to Opening Doors to a Better Life. We are a leading single family, values driven home builder dedicated to attainable housing, sustainable practices, and creating a world class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey building, selling, financing, and insuring homes. Our success is in our team members - join our team and see how you can help us build a better tomorrow. As a shared service, Home Team team members support many functions across the Clayton enterprise. The Home Team includes wellbeing, internal audit, accounting/finance, marketing, legal, campus operations, and more. We believe our strength is our people. That's why we invest in opportunities for our team members to personally and professionally grow. As a leader in modern and attainable housing, Clayton is committed to delivering forward-looking technology solutions. With a dedicated team of over 500 technology professionals, we continue to evolve and innovate, ensuring we remain at the forefront of our industry. Our collaborative and innovative culture encouraging team members to grow to their full potential. Our focus on team member experience, development and engagement is paramount, offering career pathing and leadership development opportunities to foster growth and success within our organization. Clayton Home Building Group has more than 12,000 team members across the United States, and built more than 59,000 homes last year. Home Building Group makes the dream of homeownership a reality every single day, delivering quality-built homes at an attainable price. We are dedicated to a world class team member experience, environmentally responsible building practices and helping provide attainable housing for all. This business unit is comprised of Clayton Manufacturing, Clayton Supply, and Clayton Properties Group. With 2,900+ team members and 400+ Retail locations nationwide, our home consultants create a world class home buying experience by assisting customers in identifying a floor plan, selecting options, and coordinating the construction process. Clayton Retail sells more than 25,000 homes annually, as we strive to help customers achieve homeownership across America.