New! Front Desk Agent at the DoubleTree suites Philadelphia West

Concord Hospitality Enterprises; Plymouth Meeting (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a Front Desk Agent to join their dynamic team. In this role, you will be the first point of contact for guests, providing exceptional service and support. Your responsibilities will include assisting guests with their needs, managing payments, and ensuring a welcoming atmosphere. With a focus on quality and community, this position offers a chance to grow in a positive and engaging work environment. If you have a passion for service and a desire to make a difference, this opportunity is perfect for you.

Benefits

Medical, dental, vision insurance

401K with company contribution

Discounted hotel stays

Group life insurance

Disability programs

Verizon Wireless discount

Development and education assistance opportunities

Qualifications

• A passion to serve others and engage with guests.
• Strong sense of responsibility and professionalism.

Responsibilities

• Assist guests efficiently and courteously.
• Handle guest concerns and manage payments.
• Communicate effectively with departments.

Skills

Customer Service

Communication Skills

Problem Solving

Job description

New! Front Desk Agent at the DoubleTree Suites Philadelphia West

Join to apply for the Front Desk Agent role at Concord Hospitality Enterprises.

Position Details

Location: Plymouth Meeting, PA

Hourly Rate: $18.00 USD

Schedule: Must have a flexible schedule

Responsibilities

• Assist guests efficiently, courteously, and professionally
• Maintain high levels of service and hospitality
• Handle guest concerns promptly and effectively
• Post guest charges and handle payments following procedures
• Manage guest mail and messages with professionalism
• Be knowledgeable about hotel programs and offers
• Communicate effectively with departments and management
• Respond quickly to calls, visitors, and team needs
• Follow safety and emergency procedures

Qualifications & Qualities

• A passion to serve others
• Engaging personality with a high sense of responsibility

Benefits

• Competitive pay
• Medical, dental, vision insurance
• 401K with company contribution
• Discounted hotel stays
• Group life insurance
• Disability programs
• Verizon Wireless discount
• Development and education assistance opportunities

Company Culture

Concord Hospitality emphasizes quality, integrity, community, profitability, and fun. We value our associates and promote a positive, engaging work environment.

Employment Details

• Seniority Level: Entry level
• Type: Full-time
• Industry: Hospitality