New College Grad - IT Software Support Engineer

3000 Micron Idaho Semiconductor Manufacturing (Triton) LLC; Boise (ID); On-site; USD 90,000 - 130,000; Full time

Job summary

Micron Technology in Idaho seeks an IT Software Support Engineer to develop, maintain, and support software applications, databases, and data analysis tools essential to manufacturing operations. You will resolve issues, improve reliability, and implement automation with AI-enabled technologies across global teams.

The role emphasizes modern development practices, data integrity, and continuous improvement to support high-volume semiconductor production and global customer satisfaction.

Qualifications

• Bachelor’s degree or equivalent IT experience in manufacturing/semiconductor environments.
• Experience with C#, Python, PowerShell, Perl, Bash, VB.NET, SQL or related tech.
• Experience supporting Linux/Unix/Windows systems and debugging software issues.
• Demonstrated analytical, debugging, and cross-team communication skills.
• Experience using AI assistants to support software development and workflows.

Responsibilities

• Support, develop, and maintain manufacturing software solutions and data systems.
• Resolve critical issues, reduce downtime, and improve reliability.
• Design utilities, monitoring, and automation tools for efficiency.
• Collaborate with global teams to implement BKMs and improvements.
• Apply AI-assisted solutions while ensuring data integrity and oversight.

Skills

C#

Python

PowerShell

Perl

Bash

VB.NET

SQL

Education

Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or equivalent experience

Tools

Linux

Windows

Splunk

ITSI monitoring

KPI development

Job description

Vision

Our vision is to transform how the world uses information to enrich life for all.

Company overview

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Micron’s Technology Development (TD) organization delivers critical manufacturing systems and software solutions that enable innovation, operational excellence, and future high-volume manufacturing capabilities. The team partners closely with engineering, manufacturing, infrastructure, and IT organizations to ensure reliable, scalable, and high-performing technology solutions that support advanced semiconductor development and production.

Role Overview

As an IT Software Support Engineer, you will develop, maintain, and support software applications, databases, and data analysis solutions that are essential to manufacturing operations. This role requires strong solving, analytical, and technical skills, along with the ability to collaborate across global teams to resolve issues, improve system reliability, and drive continuous improvement. You will leverage modern development practices, automation, and AI-enabled technologies to enhance operational effectiveness and customer experience.

Responsibilities

• Support, develop, and maintain manufacturing software solutions, databases, and data analysis systems to ensure high availability and operational performance.
• Fix and resolve critical system issues, minimize downtime, and implement sustainable software solutions that improve reliability and supportability.
• Design and develop utilities, monitoring solutions, metrics, and automation tools that improve support efficiency and operational visibility.
• Collaborate with global customers, developers, infrastructure teams, and business partners to identify improvement opportunities and implement worldwide best-known methods (BKMs).
• Apply AI-Assisted, Generative AI, and Agentic AI solutions to support fixing, automation, analysis, monitoring, and operational workflows while maintaining data integrity, security, and appropriate human oversight.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related field, or equivalent experience supporting IT systems in a manufacturing or semiconductor environment.
• Experience with one or more programming or scripting languages such as C#, Python, PowerShell, Perl, Bash, Visual Basic .NET, SQL, or related technologies.
• Experience supporting Linux, Unix, or Windows-based systems and troubleshooting software, database, or application issues.
• Demonstrated analytical, debugging, problem-solving, organizational, and communication skills with the ability to work effectively across teams and global locations.
• Experience Using AI or AI Assistants to support software development, technical analysis, troubleshooting documentation, or operational workflows.

Preferred Qualifications

• Experience supporting enterprise applications in a professional IT support, manufacturing, or semiconductor environment.
• Knowledge of manufacturing execution systems, manufacturing tracking systems, or related production support processes.
• Experience with Splunk, KPI development, IT service intelligence (ITSI) monitoring solutions, or operational analytics platforms.
• Experience designing or implementing automation solutions that improve support efficiency, monitoring, or operational performance.
• Experience Applying Artificial Intelligence, Leveraging AI, or implementing Agentic Solutions to improve solving, process automation, decision support, or operational effectiveness.

Micron benefits

• We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.
• Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.
• Additionally, Micron benefits include a robust paid time-off program and paid holidays.

For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.