New Case Coordinator

Jacoby & Meyers Accident & Injury Lawyers; Los Angeles (CA); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

Remote Position

Learning & Development

Job summary

Jacoby & Meyers Accident & Injury Lawyers is seeking a New Case Coordinator for a remote role. You will manage client referrals, schedule medical treatments, and progress cases from intake to resolution.

The position requires current legal experience, strong organization, and excellent communication. You will build rapport with clients and coordinate with insurers, while ensuring all documents are properly filed and signed.

Qualifications

• Must have current legal experience.
• Strong organizational skills and excellent written and verbal communication.
• Empathetic yet persuasive with confidence in client interactions.
• Ability to manage and progress a high volume of cases daily.

Responsibilities

• Refer clients to medical treatment and confirm appointments.
• Obtain and reconfirm incident details; research when information is limited.
• Report incidents to insurance companies and obtain claims.
• Enter data into ACT and process cases from intake to management.
• Prepare and send Letters of Representation; ensure retainer documents are signed.
• Meet clients in person for signup and maintain ongoing client communication.

Skills

Strong organizational skills

Excellent written & verbal comms

Empathetic yet persuasive

Confident

Tools

ACT

Job description

Want to LOVE where you work and get full training to do it?

Jacoby & Meyers is the nation's pre-eminent law firm protecting consumers since 1972. We are currently seeking a smart and determined candidate to join our growing team. At Jacoby & Meyers, every single employee gets to make an impact. Our values guide the way we work with each other. It's a culture where you have the freedom to experiment and push your talents as far as they can go.

Job Title : New Case Coordinator

Type of Position: FULL TIME

Location: Remote

Pay : $20/ hr

Must be eligible to work in the U.S. **

Job Description :

Core duties and responsibilities include the following. Other duties may be assigned :

• Refer client to medical treatment such as physical therapy or chiropractor
• Confirm client has scheduled an appointment with medical provider
• Obtain/reconfirm necessary details of how the incident occurred
• Research incident details and location when client does not have much information
• about incident
• Report incident to all parties' insurance companies and obtain claim information
• Review documents received from investigator and entered data into ACT
• Process a minimum of 125 cases out of intake to case management
• Ensures that all retainer documents are properly signed and filed
• Continues proper follow up with clients to ensure receive all relevant information on a
• daily basis
• Send referral communication email to firms we are referring lead to and update ACT with
• client information
• Meet in person with clients that will be coming into office to sign up.
• Review file and send SR1 when needed
• Send Letters of Representation to all parties' insurance companies
• Save all documents and photos to client folder and ensure they are properly labeled
• Draft and send subout out letter for clients that have a prior attorney
• Build strong rapport with clients
• Make great first and lasting impression on clients

Requirements:

• Strong organizational skills
• Must have current legal experience **
• Excellent written and verbal communication skills
• Must have the ability to be empathetic yet persuasive
• Confident

What We Offer:

• Flexible Schedules
• Medical, Dental, Vision and Pet Insurance
• 401(k) with Company Match
• Company-paid Life Insurance and AD&D Coverage, Voluntary Life Insurance
• Short-term and Long-term Disability
• Employee Assistance and Travel Assistance Programs
• Paid Time Off, Paid Sick Time, Paid Holidays
• Health FSA and Dependent Care FSA
• Commuter Transportation Incentive
• Cell Phone and Internet Stipend
• Fully-paid parking
• Learning and Development Programs
• Remote Positions

About J&M:

Jacoby & Meyers was founded in 1972 with the intention of making the legal system more accessible to the average person. Now, more than 5 0 years later, we continue to help people get the justice and compensation they deserve. Specializing in all types of accident claims, including automobile, motorcycle, bicycle, Uber/Lyft, or trucking accidents, slip and falls, dog bites, construction accidents and other wrongful conduct, the attorneys at Jacoby & Meyers have recovered over a billion dollars for their clients' personal injury and wrongful death claims caused by the negligence of a third party.

Jacoby & Meyers is an Equal Opportunity Employer .

Revised 7.25.24

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.