New Business Development Manager - Cosmetic OEM/ODM Company

Englewood Lab, Inc.; Totowa (NJ); Sur place; USD 80 000 - 140 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Vision Insurance

Life and AD&D Insurance

Paid Time Off (PTO)

401(k) Retirement Plan with Employer/

Résumé du poste

Englewood Lab, Inc. is seeking a New Business Development Manager to join its Global Sales team in Totowa, NJ. You will identify and develop new business opportunities, manage customer relationships, and coordinate across R&D, Marketing, Operations, and Quality to move opportunities from inquiry to project award and onboarding.

The ideal candidate has 3–6 years in business development or related fields, preferably in cosmetics OEM/ODM. Travel is required to engage customers and industry events.

Qualifications

• Bachelor’s degree preferred.
• 3–6 years of relevant experience in business development, sales, account management, customer relationship management, project management, or a related commercial function.
• Cosmetics/skin care/OTC or contract manufacturing experience preferred.
• Experience in an OEM/ODM/CMO/CDMO environment is a strong plus.
• Willingness to travel for customer meetings, trade shows, industry events, and company activities.
• Strong customer relationship management and interpersonal skills.
• Excellent written and verbal communication skills.
• Strong commercial awareness with ability to identify and develop new business opportunities.
• Excellent organizational and project coordination skills.
• Ability to work across multiple departments and functions.

Responsabilités

• Identify and develop new business opportunities through industry research, networking, referrals, trade shows, customer outreach, and other lead-generation activities.
• Build and maintain a healthy pipeline of prospective customers and opportunities.
• Coordinate with cross-functional teams to support customer needs and project progression.
• Lead internal coordination for new customer opportunities and timely follow-up.
• Prepare professional presentations, capability proposals, and customer-facing materials.
• Support customer meetings, innovation discussions, and product discussions.
• Coordinate internal information for customer proposals, presentations, and business reviews.
• Maintain organized records of customer communications, pipelines, samples, and quotations.
• Support trade shows and industry events with planning and follow-up.

Connaissances

Business development

Sales

Account management

Project management

Customer relationship management

Travel

Cross-functional collaboration

Formation

Bachelor’s degree

Outils

Microsoft Office

Description du poste

New Business Development Manager - Cosmetic OEM/ODM Company

Englewood Lab is a cosmetics and personal care OEM/ODM manufacturer partnering with beauty and personal care brands to transform ideas into high-quality, market-ready products.

Our capabilities span product development, formulation, innovation, manufacturing, and commercialization, allowing us to support customers throughout the entire product development journey.

As we continue to grow our business and expand our customer partnerships, we are seeking a motivated and relationship-driven New Business Development Manager to join our Global Sales team.

2. About the Role

Build Relationships. Create Opportunities. Drive Growth.

The New Business Development Manager plays an important role in identifying new business opportunities, developing customer relationships, and supporting the growth of Englewood Lab’s customer portfolio.

Reporting directly to the Director of New Business Development, this position will work closely with prospective and existing customers while coordinating internally with cross-functional teams to move opportunities from initial inquiry through project award and transition.

The ideal candidate is proactive, commercially minded, highly organized, and comfortable managing multiple customer opportunities in a fast-paced environment.

This role is well suited for someone who enjoys building relationships, identifying growth opportunities, and connecting customer needs with internal technical and operational capabilities.

3. Key Responsibilities

1) Business Development & Growth

Support the Director of New Business Development in executing strategic business development initiatives and customer growth opportunities.

Identify and develop new business opportunities through industry research, networking, referrals, trade shows, customer outreach, and other lead-generation activities.

Build and maintain a healthy pipeline of prospective customers and business opportunities.

Research market trends, customer needs, competitive activity, and emerging opportunities within the beauty and personal care industry.

Assist with forecasting potential business opportunities and provide regular pipeline and customer activity updates to management.

Support strategic initiatives designed to expand Englewood Lab’s customer base and strengthen existing customer relationships.

2) Customer Relationship Management

Manage communications, inquiries, follow-ups, and relationship-building activities with prospective and existing customers.

Serve as a key point of contact for new business inquiries and customer requests.

Develop a strong understanding of customer needs, product concepts, timing, and commercial expectations.

Coordinate customer meetings, presentations, facility tours, and follow-up activities.

Build strong, long-term relationships through responsiveness, professionalism, and consistent follow-through.

Represent Englewood Lab professionally at customer meetings, networking events, trade shows, and industry events.

3) Project & Cross-Functional Coordination

Coordinate and track customer requests, sample submissions, quotations, project timelines, and pending action items.

Work closely with R&D, Marketing, Project Management, Operations, Customer Service, Regulatory, Quality, and other internal departments to support customer needs and project progression.

Lead internal coordination efforts related to new customer opportunities and ensure timely follow-up and communication.

Proactively identify potential delays, communication gaps, or issues that may impact project progress.

Help ensure that customer expectations and internal deliverables remain aligned throughout the business development process.

Support the transition of awarded projects to Project Management and Operations teams to ensure a smooth handoff and successful onboarding.

Prepare professional capability presentations, innovation proposals, product recommendations, and customer-facing materials.

Support customer presentations, innovation meetings, and new product discussions.

Coordinate internal information required for customer proposals, presentations, and business reviews.

Maintain organized records of customer communications, lead pipelines, sample activity, quotations, and business development reports.

5)Trade Shows & Industry Engagement

Support the planning and execution of trade shows, industry events, and networking activities.

Coordinate booth planning, customer meetings, lead tracking, event materials, and post-show follow-up.

Identify and follow up on potential business opportunities generated through trade shows and industry events.

Stay informed on beauty, skincare, personal care, OTC, and contract manufacturing trends.

Collaborate closely with the Director of New Business Development and broader Global Sales organization.

Share customer insights, market feedback, and business opportunities with internal stakeholders.

Mentor and provide guidance to junior team members or associates when appropriate.

Contribute to continuous improvement of business development processes, reporting, and customer engagement practices.

4.Qualifications

Bachelor’s degree preferred, ideally in Business, Marketing, Science, Communications, or a related field.

3–6 years of relevant experience in business development, sales, account management, customer relationship management, project management, or a related commercial function.

Experience within cosmetics, skincare, beauty, personal care, OTC products, or contract manufacturing strongly preferred.

Experience within an OEM/ODM, CMO, or CDMO environment is a strong plus.

Experience working cross-functionally with technical, operational, and commercial teams preferred.

Experience managing customer projects, inquiries, quotations, samples, or product development activities is preferred.

Ability to travel for customer meetings, trade shows, industry events, and company activities as needed.

Strong customer relationship management and interpersonal skills.

Excellent written and verbal communication skills.

Strong commercial awareness with an interest in identifying and developing new business opportunities.

Excellent organizational and project coordination skills.

Ability to manage multiple customers, projects, timelines, and priorities simultaneously.

Strong follow-up skills with a high level of attention to detail.

Ability to work effectively across multiple departments and functions.

Strong problem-solving skills and a proactive approach to resolving issues.

Ability to prepare professional presentations and customer-facing materials.

Proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, and Teams.

Self-motivated, proactive, adaptable, and results-driven.

Strong sense of ownership and accountability.

Team-oriented and comfortable working in a collaborative, fast-paced environment.

Genuine interest in beauty, skincare, cosmetics, OTC products, innovation, and contract manufacturing.

6. What Success Looks Like

Successful candidates in this role will be able to:

Build strong and credible relationships with prospective and existing customers.

Identify meaningful new business opportunities and proactively move them forward.

Manage multiple opportunities without losing visibility on timelines, deliverables, or customer expectations.

Coordinate effectively across technical, commercial, and operational teams.

Communicate clearly and consistently with customers and internal stakeholders.

Take ownership of opportunities and drive timely follow-up.

Understand customer needs and connect them with Englewood Lab’s capabilities.

Contribute to both short-term business opportunities and long-term customer growth.

7. Compensation

Final compensation will be determined based on relevant experience, qualifications, skills, and internal considerations.

8. Work Schedule

This is a full-time, on-site position based in Totowa, New Jersey.

Schedule: Monday through Friday
Hours: 9:00 AM – 6:00 PM

Englewood Lab offers a comprehensive benefits package, including:

Medical Insurance

Vision Insurance

Life and AD&D Insurance

Paid Time Off (PTO)

Special Paid Leave for qualifying personal events

Company-Paid Holidays

401(k) Retirement Plan with Employer Match

10. Why Join Englewood Lab?

At Englewood Lab, you will have the opportunity to work at the intersection of beauty innovation, manufacturing, and commercial growth.

You will collaborate with customers and internal teams across product development, R&D, manufacturing, quality, regulatory, and operations while helping bring new product concepts and business opportunities to life.

This role provides the opportunity to:

Make a direct impact on company growth.

Build relationships with emerging and established beauty brands.

Work closely with product innovation and manufacturing teams.

Gain broad exposure to the cosmetic OEM/ODM business.

Develop your commercial and business development expertise.

Take ownership of meaningful customer opportunities from initial discussion through project transition.

Learn more about our capabilities, innovation, people, and culture:

Explore how Englewood Lab partners with beauty and personal care brands to bring innovative products from concept to commercialization.

Come grow with us and help build what’s next in beauty.