Nevada Cares Campus - Employee Onboarding and Retention Specialist

Volunteers of America Northern California and Northern Nevada

Reno (NV)

On-site

USD 28,000 - 40,000

Full time

3 days ago

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Benefits offered by this job

Paid holidays

Vacation

Sick pay

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability insurance

Job summary

Volunteers of America Northern California and Northern Nevada is looking for an Employee Onboarding and Retention Specialist to support onboarding, retention efforts, payroll and benefits processing. The role includes coordinating onboarding sessions, managing new-hire paperwork, and maintaining personnel files.

You will recruit new staff, handle benefits questions, and assist with training logistics in a Nevada context.

Qualifications

A minimum of a high school diploma is required; an Associate or Bachelor's degree or HR certification is desired.
Experience with recruiting or benefits administration and knowledge of Nevada law is desired.
Ability to communicate clearly, maintain confidentiality, and provide welcoming service.

Responsibilities

Provide HR support including onboarding, retention efforts, payroll and benefits processing.
Coordinate onboarding sessions and ensure new hire paperwork meets local/state/federal standards.
Maintain employee personnel files and assist with training logistics and evaluations.
Conduct recruitment activities: review resumes, coordinate interviews, and run background checks.
Serve as the point of contact for HR handbook interpretations and benefits questions.
Support timekeeping and benefits enrollment in ADP; assist with badge creation.
Attend staff meetings, create documents/reports, and participate in orientation for new hires.

Skills

Onboarding

Recruiting

HR Administration

Payroll

Benefits

ADP

Training

Education

High School Diploma

Associate Degree

Bachelor's Degree

Tools

ADP

Excel

Word

Job description

WHO WE ARE

We are more than a nonprofit organization. We are a ministry of service that includes nearly 600 paid professional employees dedicated to helping those we serve. We provide compassionate care today for flourishing communities tomorrow. Founded locally in 1911, VOA Northern California & Northern Nevada is one of the largest providers of social services in the region, delivering a broad range of community-based services that transform lives while meeting immediate needs of families, individuals, veterans, seniors, and youth. In fact, VOA-NCNN provides shelter or housing to over 3,500 men, women, and children every night.

OUR MISSION

VOA puts faith into action by providing compassionate human services to empower individuals and strengthen communities. VOA aspires to create a world in which every person lives a life of emotional, physical, and spiritual well-being, filled with hope across Northern California & Northern Nevada.

PROGRAM AND LOCATION

VOA, a Certified Great Place to Work, is recruiting for a Employee Onboarding and Retention Specialist for our Nevada Cares Campus. The Nevada Cares Campus offers a safe place and a way forward for men and women experiencing homelessness in the Reno area. In partnership with Washoe County, the Nevada Cares Campus provides emergency shelter for up to 600 adult individuals and couples. Clients can bring their pets and possessions with them as they access support services and case management. Full-time employees (working 30 or more hours a week) are eligible for a benefits package that includes paid holidays, vacation, sick pay, health, dental, vision, life, and short-term disability insurance coverage.

POSITION SUMMARY

The Employee Onboarding and Retention Specialist is responsible for providing human resources support including but not limited to employee onboarding, retention efforts, personnel, training, payroll and benefits. This position requires a high attention to detail and must be able to maintain a high level of confidentiality. Work is performed in a cost effective and service-oriented manner as it relates to established organizational standards.

OBJECTIVES/ACTIVITIES

Responsible for performing daily onboarding and retention duties to achieve established objectives.

Coordinates onboarding processes such as scheduling onboarding sessions.
Responsible for requesting and ensuring new hire paperwork is completed to local, state and federal standards.
Builds and fosters relationships with Director, Assistant Director, Supervisors, employees and applicants to ensure a positive onboarding experience.
Accurately creates and manages new employee personnel files
Recognize opportunities to improve the onboarding process and work directly with the Shelter Director to implement improvements.
Maintain and schedule repair of office machines and other equipment as needed.
Copy, fax, email and distribute documents for the management team.
Create documents, spreadsheets and reports as requested.
Attend recruiting and job fairs
Perform office errands including filing as requested
May perform other duties as assigned.

Provide Human Resources support including the recruitment of new employees.

Manage the recruitment process including reviewing resumes, coordinating interviews, and conducting reference and background checks. Respond to applicants as needed.
Greet applicants and confirm completion of employment applications prior to interviews.
Manage the on-boarding process for new-hires, including ensuring new hire documents are accurate and complete. Follow up with new employees regarding missing documents, etc.
Assist employees with registering in the timekeeping (ADP) and benefits system.
Take pictures of new employees and send to appropriate parties for name badge creation.
Serve as the initial point of contact for employee questions regarding interpretation of the HR Handbook and benefits.
Assist the HR Generalist or Director of HR with employee relations issues as needed.
Ensure that all human resources documents are accurate, complete and sent to the Human Resources Department in a timely manner.
Assist Program Supervisors, Shelter Director and Human Resources with training logistics including tracking participants, creating sign-in sheets, setting up room for training, collecting evaluations as needed.
Participate in employee orientation as needed.
Maintain and lead a training program for all new employees during their first 30 days of employment. while providing ongoing training and professional development throughout their employment.

Responsible for self-development

Continually learn and enhance technical and interpersonal skills.
Attend staff meetings/training and complete required certifications as needed to perform duties.

EQUIVALENT EDUCATION AND EXPERIENCE

A minimum of a high school diploma is required and one year of experience providing administrative support is required. An Associate or Bachelor’s degree or HR certification is desired. Experience with recruiting or benefits administration and knowledge of Nevada law is desired. This position requires demonstrated ability to communicate and comprehend oral and written instructions. Provide services to clients without ethnic or social prejudices. It requires general knowledge of issues and challenges unique to homelessness, substance abuse, young adults, minorities, and persons with disabilities. Requires proficiency with computers, including intermediate knowledge of Excel and Word. The position requires demonstrated ability in record keeping, mathematical comprehension, above average written and verbal communication skills, ability to provide a kind and welcoming environment to all visitors and a polite telephone demeanor. Valid Nevada driver's license and ability to meet the organization’s insurance carrier guidelines are required.

SPECIFIC SKILLS REQUIRED