Neurosurgery Care Navigator — Patient Liaison

UHS; Washington (District of Columbia); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation and generous

Paid time off

Medical, dental, vision, and Rx plans

401(k) with company match and stock

SoFi student loan refinancing program

Educational assistance and development

Career advancement opportunities

Job summary

Capital Medical Group, a UHS subsidiary in Washington, DC, seeks a Care Navigator- Neurosurgery to coordinate neurosurgical patient care and serve as the primary liaison between GW Hospital and Capital Medical Group. The role involves guiding patients from initial clinic visits through surgery and follow-up, coordinating with neurosurgeons, radiology, OR, scheduling, and rehab teams.

The position emphasizes timely, patient-centered care, effective communication, and seamless transitions across

Qualifications

• Associate’s degree from an accredited college or university in a health care related field required.
• Bachelor’s degree from an accredited college or university in nursing, health sciences, or a related field preferred.
• Experience with electronic health records, including In Basket management (e.g., Epic), preferred.

Responsibilities

• Serve as the primary liaison between GW Hospital and Capital Medical Group, ensuring clear communication across both organizations.
• Act as main point of contact for neurosurgical patients and families throughout care continuum.
• Coordinate care with hospital departments to ensure imaging, dates, and procedures occur on time.
• Book and coordinate outpatient appointments, imaging, pre-operative visits, and follow-ups.
• Maintain professional communication with patients, providers, and outside facilities.
• Resolve barriers to care and escalate concerns as needed.

Skills

Care coordination

Patient liaison

Communication

Education

Associate’s degree in a health care related field

Bachelor’s degree in nursing, health sciences, or related field preferred

Tools

Epic

Job description

Capital Medical Group, a UHS subsidiary in Washington, DC, seeks a Care Navigator- Neurosurgery to coordinate neurosurgical patient care and serve as the primary liaison between GW Hospital and Capital Medical Group. The role involves guiding patients from initial clinic visits through surgery and follow-up, coordinating with neurosurgeons, radiology, OR, scheduling, and rehab teams.

The position emphasizes timely, patient-centered care, effective communication, and seamless transitions across