Neurosciences Service Line APP Manager

Rochester General Hospital; City of Rochester (NY); On-site; USD 155,000 - 165,000; Full time

Job summary

Rochester Regional Health is seeking an APP Manager for the Neurosciences service line in Rochester, NY. The leader will partner with physician, operational, nursing, and APP leadership to advance clinical excellence, operational efficiency, and professional practice across the service line.

This role develops and supports the APP workforce, oversees recruitment and onboarding, workforce planning, scheduling and development, and promotes a culture of collaboration, accountability, and continuous

Qualifications

• Master's degree in Nursing or PA-focused advanced degree.
• Current New York NP or PA licensure and NCCPA certification.
• Minimum three years of APP leadership or managerial experience.

Responsibilities

• Develops and sustains an environment that supports APP clinical practice and patient care.
• Oversees recruitment, onboarding, workforce planning, scheduling, retention and professional development.
• Provides leadership, coaching, mentoring, performance management for APP staff.
• Promotes collaboration, accountability, open communication and continuous improvement.

Skills

Leadership experience

Communication skills

Interdisciplinary collaboration

NYS NP or PA licensure

National Board Certification

Education

Master's degree in Nursing

Bachelor's or Graduate Certificate in Physician Assistant Studies

Job description

SUMMARY

Great leadership isn't just about managing teams—it's about setting a vision, shaping culture, and driving meaningful change. At Rochester Regional Health (RRH), we're committed to advancing APP leadership across acute, ambulatory, and hybrid care settings. The Neurosciences Service Line APP Manager partners with physician, operational, nursing, and APP leadership to advance clinical excellence, operational efficiency, and professional practice across the Neurosciences service line. This leader is responsible for developing and supporting the APP workforce while fostering a collaborative environment focused on exceptional patient care, quality outcomes, and continuous professional development. The Neurosciences Service Line APP Manager serves as the operational and clinical leader for APPs within Neurosciences, supporting workforce planning, recruitment and retention, regulatory readiness, quality improvement initiatives, and strategic program development while promoting the core values of Rochester Regional Health.

ATTRIBUTES

• Collaborative leader with strong relationship-building and conflict resolution skills
• Excellent communication and interpersonal skills
• Demonstrated clinical leadership experience
• Knowledge of APP practice standards, workforce optimization, and quality improvement
• Master's degree in Nursing or Bachelor's/Graduate Certificate in Physician Assistant Studies
• Current New York State NP or PA licensure and National Board Certification
• Previous leadership or managerial experience required
• Minimum three years of APP experience

Clinical Practice

• Develops and sustains an environment that supports excellence in APP clinical practice and patient care.
• Establishes, implements, and maintains APP best practices, policies, clinical guidelines, and workforce standards.
• Evaluates APP staffing models and recommends operational improvements to meet patient care needs.
• Supports clinical education, research, evidence-based practice, and interdisciplinary collaboration.

Leadership

• Partners with physician, operational, nursing, and APP leadership to optimize APP practice across the service line.
• Oversees recruitment, onboarding, workforce planning, scheduling, retention, and professional development initiatives.
• Provides leadership, coaching, mentoring, performance management, and employee development for APP staff.
• Promotes a culture of collaboration, accountability, open communication, and continuous improvement.

Professional Development

• Oversees orientation and onboarding for newly hired APPs.
• Supports career development for APPs across all stages of practice.
• Encourages continuing education, leadership development, and professional growth.
• Models Rochester Regional Health values and professional standards.

Quality & Performance Improvement

• Leads APP quality initiatives aligned with system goals.
• Develops strategies to monitor patient outcomes, APP performance, and operational effectiveness.
• Partners with multidisciplinary leaders to improve patient experience, quality metrics, regulatory compliance, and clinical outcomes.

Regulatory & Compliance

• Maintains departmental readiness for accreditation and regulatory surveys.
• Ensures APP practice remains compliant with organizational, state, and national standards.
• Interprets and implements regulatory requirements across the service line.

Budget & Finance

• Partners with physician and operational leadership on workforce planning, strategic initiatives, and clinical program development.
• Assists with management of APP salary budgets and operational resources.
• Supports fiscally responsible decision-making while maintaining high-quality patient care.

EDUCATION

BS: Physician Assistant, MS: Advanced Practice Nursing

LICENSES / CERTIFICATIONS

NP - Nurse Practitioner Certification - New York State Education Department (NYSED), PA-C - Certified Physician Assistant - National Committee on Certification of Physician Assistants (NCCPA)

PHYSICAL REQUIREMENTS

L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

PAY RANGE: $155,000.00 - $165,000.00 CITY: Rochester POSTAL CODE: 14621 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

EEO Statement

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

ABOUT THE ORGANIZATION

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.