Orthopedics Service Line APP Manager

103 Rochester General Hospital; United States; On-site; USD 155,000 - 165,000; Full time

Job summary

Rochester Regional Health's Orthopedic Service Line seeks an APP Manager to lead and develop advanced practice providers across inpatient, outpatient, surgical, and specialty settings. You will partner with physicians and leadership to advance APP practice, workforce strategy, and clinical excellence.

This role drives recruitment, onboarding, scheduling, retention, performance management, and professional development, while supporting regulatory readiness, quality initiatives, and new care

Qualifications

• Leadership experience in APP practice and workforce management.
• NY NP/PA licensure and national certification as applicable.
• Regulatory readiness and quality-improvement knowledge.

Responsibilities

• Develops APP best practices, policies, guidelines, and workforce standards.
• Oversees recruitment, onboarding, scheduling, retention, and development.
• Promotes collaboration, accountability, and continuous improvement.
• Leads quality initiatives, monitors outcomes, and regulatory compliance.
• Manages budget planning and alignment with clinical programs.

Skills

Collaborative leadership

Communication skills

Clinical leadership experience

APP practice standards

Workforce optimization

Quality improvement

Team collaboration

Strategic planning

Education

Master's in Nursing or Bachelor's/Graduate Certificate in Physician Assistant Studies

BS: Physician Assistant (Required)

Tools

RPA - NYS PA license management

Job description

SUMMARY

At Rochester Regional Health, our Orthopedic Service Line is committed to delivering exceptional musculoskeletal care through innovation, collaboration, and clinical excellence. Advanced Practice Providers are essential members of our orthopedic teams, providing high-quality care across inpatient, outpatient, surgical, and specialty settings while partnering closely with physicians and multidisciplinary colleagues to improve patient outcomes. The Orthopedic Service Line APP Manager is a key leadership role responsible for advancing APP practice across the orthopedics. In partnership with physician, nursing, operational, and APP leadership, this individual will drive workforce strategy, clinical excellence, quality improvement, and operational performance while fostering a culture of collaboration, accountability, and professional growth. As the operational and clinical leader for Orthopedic APPs, the APP Manager oversees recruitment, onboarding, workforce planning, retention, performance management, and professional development. This leader champions evidence-based practice, supports regulatory readiness and quality initiatives, and helps shape innovative care models that optimize APP practice and enhance the patient experience. Through strategic leadership and mentorship, the Orthopedic Service Line APP Manager plays a vital role in developing high-performing teams and advancing Rochester Regional Health's mission of delivering exceptional care every day.

ATTRIBUTES

• Collaborative leader with strong relationship-building and conflict resolution skills
• Excellent communication and interpersonal skills
• Demonstrated clinical leadership experience
• Knowledge of APP practice standards, workforce optimization, and quality improvement
• Master's degree in Nursing or Bachelor's/Graduate Certificate in Physician Assistant Studies
• Current New York State NP or PA licensure and National Board Certification RNFA required (if applicable)
• Minimum six years of APP experience

RESPONSIBILITIES

Clinical Practice

Develops and sustains an environment that supports excellence in APP clinical practice and patient care. Establishes, implements, and maintains APP best practices, policies, clinical guidelines, and workforce standards. Evaluates APP staffing models and recommends operational improvements to meet patient care needs. Supports clinical education, research, evidence-based practice, and interdisciplinary collaboration.

Leadership

Partners with physician, operational, nursing, and APP leadership to optimize APP practice across the service line. Oversees recruitment, onboarding, workforce planning, scheduling, retention, and professional development initiatives. Provides leadership, coaching, mentoring, performance management, and employee development for APP staff. Promotes a culture of collaboration, accountability, open communication, and continuous improvement.

Professional Development

Oversees orientation and onboarding for newly hired APPs. Supports career development for APPs across all stages of practice. Encourages continuing education, leadership development, and professional growth. Models Rochester Regional Health values and professional standards.

Quality & Performance Improvement

Leads APP quality initiatives aligned with system goals. Develops strategies to monitor patient outcomes, APP performance, and operational effectiveness. Partners with multidisciplinary leaders to improve patient experience, quality metrics, regulatory compliance, and clinical outcomes.

Regulatory & Compliance

Maintains departmental readiness for accreditation and regulatory surveys. Ensures APP practice remains compliant with organizational, state, and national standards. Interprets and implements regulatory requirements across the service line.

Budget & Finance

Partners with physician and operational leadership on workforce planning, strategic initiatives, and clinical program development. Assists with management of APP salary budgets and operational resources. Supports fiscally responsible decision-making while maintaining high-quality patient care.

EDUCATION

• BS: Physician Assistant (Required)

LICENSES / CERTIFICATIONS

• RPA - Registered Physician Assistant - New York State Education Department (NYSED)

PHYSICAL REQUIREMENTS

PHYSICAL REQUIREMENTS: L - Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly; requires occasional walking, standing or squatting. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

PAY RANGE: $155,000.00 - $165,000.00 CITY: Rochester POSTAL CODE: 14609 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.