Neuroscience Strategic Operations Manager - Neuro

Health First; Melbourne (FL); On-site; USD 120,000 - 180,000; Full time

Job summary

Health First is seeking a Neuroscience Strategic Operations Manager to guide the IDN neuroscience program beyond stroke. You will define strategic direction, align priorities across neurology and neurosurgery, and translate plans into actionable site-of-service decisions, registries, and technology investments.

You will collaborate with leadership to establish quality metrics, enhance referrals, and coordinate SBAR proposals for new programs, supporting enterprise-wide Neurosciences Center of

Qualifications

• Bachelor’s degree in Healthcare Administration, or a relevant field is required.
• 5 years’ experience in neurosciences or related healthcare field.
• Proficiency with Microsoft Office (Word, Excel, Teams, Outlook, PowerPoint).
• Proven leadership in program development, project management, and staff engagement.
• Strong negotiation, stakeholder management, and analytical skills.
• Excellent communication, presentation, and organizational abilities.

Responsibilities

• Develops the IDN neuroscience roadmap with clear priorities, milestones, and measures of success.
• Assesses capabilities, access, volumes, and market opportunities to guide program design.
• Creates site-of-service plans across hospitals and ambulatory locations based on clinical needs.
• Leads accreditation and registry strategy, including benchmarking programs.
• Builds a neuroscience technology plan covering imaging, diagnostics, and AI capabilities.
• Establishes program-level quality measures using national benchmarks to drive improvement.
• Improves referral, intake, and patient navigation pathways across services.

Skills

MS Office

Program leadership

Stakeholder mgmt

Analytical skills

Communication & presentation

Project management

Staff engagement

Education

Bachelor’s degree in Healthcare Administration, or a relevant field

Tools

Epic EMR

Job description

POSITION SUMMARY

The Neuroscience Strategic Operations Manager, under the direction of the System Vice President, Orthopedics and Spine Institute and Neurosciences Center of Excellence, leads and supports neuroscience services outside of stroke for the Health First Integrated Delivery Network (IDN). The Neuroscience Strategic Operations Manager helps define Health First’s strategic direction for neuroscience and translates that direction into an actionable plan. The Neuroscience Strategic Operations Manager aligns priorities across neurology, neurosurgery, and related subspecialties while establishing a structured approach to site-of-service decisions, program growth, registries, accreditations, and technology investments for the Center of Excellence.

Primary Accountabilities

• Works in partnership with Neuroscience leadership and physician leaders to develop and implement the IDN neuroscience roadmap, establishing clear priorities, milestones, and measures of success.
• Assesses current capabilities, access, referral patterns, volumes, and market opportunities to determine where Health First should build, expand, or redesign neuroscience programs.
• Develops a site-of-service plan that outlines which neuroscience capabilities should be available at each hospital and ambulatory location across the IDN, based on clinical complexity, access, infrastructure, quality, and volume.
• Creates an accreditation and registry strategy for Neurosciences, including which external designations and benchmarking programs are worth pursuing, and lead the work required to achieve them.
• Builds a neuroscience technology plan covering areas within advanced imaging, neurodiagnostics, surgical technology, navigation, neuromodulation, Artificial Intelligence (AI), and other emerging capabilities.
• Establishes program-level quality and outcome measures, using national benchmarks where available to identify gaps and guide improvement work.
• Improves referral, intake, and patient navigation pathways so patients can move more easily between neurology, neurosurgery, diagnostics, surgical services, and rehabilitation.
• Puts together Situation, Background, Assessment, and Recommendation (SBAR) proposals and Pro-formas for new programs, technology, and infrastructure and support in coordinating implementation once priorities are approved.
• Collaborates with Corporate Marketing and Communications and Patient Experience teams on a unified Neurosciences Center of Excellence identity.
• Partners with Community Health Services leadership and Practice Manager, Physician Specialty Office as needed for outpatient clinic operations.

Work Experience

MINIMUM QUALIFICATIONS

• Education: Bachelor’s degree in Healthcare Administration, or a relevant field.
• Work Experience: Five (5) years’ experience in neurosciences or a related healthcare field.
• Licensure: None
• Certification: None
• Skills/Knowledge/Abilities:
  • Proficiency with Microsoft Office -- Word, Excel, Teams Outlooks, PowerPoint.
  • Proven leadership in program development, project management, and staff engagement.
  • Strong negotiation, stakeholder management, and analytical skills.
  • Excellent communication, presentation, and organizational abilities.

Preferred Qualifications

• Education: Master’s degree in Healthcare Administration (MHA).
• Skills/Knowledge/Abilities: Knowledge of Epic EMR.

Physical Requirements

• Majority of time involves sitting or standing; occasional walking, bending, and stooping.
• Long periods of computer time or at workstation.
• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.
• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.