Neuroscience Sales Specialist - (Greater Springfield, MA) Johnson & Johnson Innovative Medicine

Johnson & Johnson Co.; Springfield (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Johnson & Johnson, a leading healthcare company, is seeking a Neuroscience Sales Specialist to support clients in the Greater Springfield, MA area west to the Berkshires.

The role reports into the Neuroscience sales team and offers a commission-based compensation structure. Final leveling and title will be determined by experience and demonstrated capabilities as part of our patient-centered mission.

Qualifications

• A Bachelor's Degree is required; MS/MBA/PhD preferred.
• A valid driver's license issued in one of the fifty United States.
• Minimum of three years of relevant work experience in healthcare sales, account management, and customer-facing roles.

Responsibilities

• Engage healthcare professionals and stakeholders using customer-specific approaches aligned to practitioner priorities, institutional needs, and patient outcomes.
• Develop expertise in the Neuroscience portfolio, including Caplyta and apply approved clinical and business knowledge to support customer engagement, territory priorities, and patient-focused outcomes.
• Communicate approved clinical and scientific information using authorized materials and follow information-sharing policies.
• Develop and execute strategic pre-call and account plans focusing on actions that drive business outcomes aligned to territory, district, regional and national goals reviewing progress regularly.
• Identify, prioritize, and engage key stakeholders that influence business tailoring messages and resources specific to each role.

Skills

Healthcare sales

Account management

Customer-facing

Education

Bachelor's Degree

MS/MBA/PhD preferred

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales – Neuroscience (Commission)

Job Category:

Professional

All Job Posting Locations:

Springfield, Massachusetts, United States

Job Description:

We are searching for the best talent for a Neuroscience Sales Specialist to support clients in the Greater Springfield, MA area west to the Berkshires territory.This posting may be considered for multiple levels within the same sales job family based on the candidate's experience, skills, and demonstrated capabilities. Final leveling and title will be determined based on assessment against the level-specific expectations.

About Neuroscience

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Purpose:

Grounded in Our Credo and our first responsibility to patients, putting the needs and well-being of the people we serve first, this role helps build impact through customer-driven execution that puts patients first.

Key Responsibilities

• Engage healthcare professionals and stakeholders using customer-specific approaches aligned to practitioner priorities, institutional needs, and patient outcomes.
• Develop expertise in the Neuroscience portfolio, including Caplyta and apply approved clinical and business knowledge to support customer engagement, territory priorities, and patient-focused outcomes.
• Communicate approved clinical and scientific information using authorized materials and follow information-sharing policies.
• Develop and execute strategic pre-call and account plans focusing on actions that drive business outcomes aligned to territory, district, regional and national goals reviewing progress regularly.
• Identify, prioritize, and engage key stakeholders that influence business tailoring messages and resources specific to each role.
• Optimize selling time and stakeholder access across accounts and care settings.
• Analyze business and market data to identify opportunities, assess performance, and adjust execution strategies.
• Apply knowledge of payer access, affordability, and reimbursement dynamics to support appropriate utilization.
• Build trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
• Conduct meaningful two-way clinical and scientific discussions that address customer needs, support informed decision‑making, and build long‑term trust.
• Collaborate with internal partners to support coordinated customer engagement across face‑to‑face, virtual, and digital channels as available.
• Collaborate with customers and internal partners to support patient-centered care, coordinated treatment planning, and appropriate therapy utilization and adherence.
• Partner across functions creating a culture of shared accountability mindset to deliver a consistent customer experience and achieve business objectives.
• Share field insights and observations to inform planning, prioritization, and continuous improvement.
• Adhere to all Health Care Compliance policies and guidelines.
• Use CRM and evolving, approved AI-enabled tools where available to strengthen prioritization, planning, and follow-through while maintaining privacy, data integrity, and policy alignment.

Qualifications / Requirements

Education:

A minimum of a Bachelor's Degree required; MS/MBA/PhD preferred.

Required:

• A valid driver's license issued in one (1) of the fifty (50) United States.
• A minimum of three (3) years of relevant work experience in healthcare sales, account management, customer-facin