Neuroscience Sales Specialist - (Pittsburgh, PA) - Johnson & Johnson Innovative Medicine

American Society for Experimental Neurotherapeutics; Pittsburgh (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Job summary

Johnson & Johnson's Neuroscience Sales team in Pittsburgh is hiring a field-based Pharmaceutical Sales professional to engage healthcare professionals, drive patient outcomes, and grow our footprint in the region.

In this role, you will develop expertise on Caplyta and related portfolio assets, execute strategic territory plans, and collaborate across functions to deliver a consistent customer experience through diverse channels, including in-person and digital interactions.

Qualifications

• Bachelor's degree required; advanced degrees preferred.
• Valid driver's license in the United States.
• Minimum 3 years in healthcare or pharma sales, account management, or customer-facing roles.
• Willingness to travel up to 50% (overnight/weekends may be required).
• Strong skills in strategic sales planning and cross-functional collaboration.
• Ability to analyze data and use insights to drive outcomes.

Responsibilities

• Engage healthcare professionals with customer-specific, outcome-driven approaches.
• Develop expertise in Neuroscience portfolio and Caplyta, applying clinical and business knowledge.
• Communicate clinical information using approved materials and policies.
• Create and execute territory/account plans aligned to regional goals.
• Identify key stakeholders and tailor messages to drive adoption.
• Collaborate across functions to deliver a consistent customer experience.
• Use CRM and AI-enabled tools to enhance prioritization and follow-through.

Education

Bachelor's Degree

MS/MBA/PhD preferred

Job description

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales - Neuroscience (Commission)

Job Category:

Professional

All Job Posting Locations:

Pittsburgh, Pennsylvania, United States of America

About Neuroscience

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Our Neuroscience team tackles the world's toughest brain health challenges including multiple sclerosis, Alzheimer's disease, Parkinson's disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Purpose:

Grounded in Our Credo and our first responsibility to patients, putting the needs and well-being of the people we serve first, this role helps build impact through customer-driven execution that puts patients first.

Key Responsibilities

• Engage healthcare professionals and stakeholders using customer-specific approaches aligned to practitioner priorities, institutional needs, and patient outcomes.
• Develop expertise in the Neuroscience portfolio, including Caplyta and apply approved clinical and business knowledge to support customer engagement, territory priorities, and patient-focused outcomes.
• Communicate approved clinical and scientific information using authorized materials and follow information-sharing policies.
• Develop and execute strategic pre-call and account plans focusing on actions that drive business outcomes aligned to territory, district, regional and national goals reviewing progress regularly.
• Identify, prioritize, and engage key stakeholders that influence business tailoring messages and resources specific to each role.
• Optimize selling time and stakeholder access across accounts and care settings.
• Analyze business and market data to identify opportunities, assess performance, and adjust execution strategies.
• Apply knowledge of payer access, affordability, and reimbursement dynamics to support appropriate utilization.
• Build trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
• Conduct meaningful two-way clinical and scientific discussions that address customer needs, support informed decision-making, and build long-term trust.
• Collaborate with internal partners to support coordinated customer engagement across face-to-face, virtual, and digital channels as available.
• Collaborate with customers and internal partners to support patient-centered care, coordinated treatment planning, and appropriate therapy utilization and adherence.
• Partner across functions creating a culture of shared accountability mindset to deliver a consistent customer experience and achieve business objectives.
• Share field insights and observations to inform planning, prioritization, and continuous improvement.
• Adhere to all Health Care Compliance policies and guidelines.
• Use CRM and evolving, approved AI-enabled tools where available to strengthen prioritization, planning, and follow-through while maintaining privacy, data integrity, and policy alignment.

Qualifications / Requirements

Education:

• A minimum of a Bachelor's Degree required; MS/MBA/PhD preferred.

Required:

• A valid driver's license issued in one (1) of the fifty (50) United States.
• A minimum of three (3) years of relevant work experience in healthcare sales, account management, customer-facing roles, business-to-business sales, or recently transitioned from Active-Duty Military
• The ability to travel up to 50%, which may include overnight and weekend travel.
• Must live in the geography and/or be willing to relocate to the geography.
• Selling: Experience using a structured sales approach, adapting engagement based on customer needs, and confirming clear next steps to advance appropriate adoption.
• Problem Solving: Experience identifying account obstacles, gathering key information, determining next steps, and escalating appropriately when needed.
• Forming Partnerships: Experience building trust-based relationships with customers and internal partners through clear communication, follow-through, and collaboration.
• Strategic Sales Planning: Experience creating and executing a territory or account plan by setting priorities, aligning activities to goals, and adjusting based on insights and results.
• Cross-functional Collaboration: Experience partnering across internal teams by engaging the right stakeholders, sharing relevant information, and coordinating actions that improve the customer experience.
• Data Savvy: Identifies key information and data as well as relationships between different pieces of information. Uses business-related data presented in graphs, tables, and reports to extract insights and develop data-driven solutions using appropriate analysis.

Preferred:

• Experience in the Neuroscience therapeutic area.
• Experience working in complex accounts, institutional environments, or integrated delivery networks.
• Experience navigating payer access, reimbursement, affordability, or other dynamics that impact appropriate utilization.
• Demonstrated track record of consistently achieving sales goals in a competitive selling environment.
• Demonstrated ability to influence internal and external stakeholders to support coordinated customer engagement.
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time.
• Clinical Expertise: Experience communicating clinical and scientific information using approved materials, explaining evidence accurately, and tailoring messaging to customer priorities within guidelines.

Other:

• This job description is not intended to be an exhaustive list of responsibilities; additional duties may be assigned as business needs evolve in alignment with business priorities and enterprise needs.

Preferred Skills:

• Learning Aptitude towards AI/Tech: Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and applying new tools over time

Note:

Position grade and compensation will be adjusted based upon years of relevant experience.

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Required Skills:

Preferred Skills:

Analytical Reasoning, Business Behavior, Clinical Experience, Communication, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Data Savvy, Developing Partnerships, Execution Focus, Market Knowledge, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Report Writing, Sales, Sales Support, Sales Trend Analysis, Strategic Sales Planning